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Everywhen Reviews

https://www.everywhen.co.uk/

EXCELLENT

Everywhen protects what matters to you, our goal is to make insurance simple, not stressful.

Service

4.6

/5

5

4

3

2

1

3,345

873

210

80

114

4,622

ratings over the past year

Displaying all 36,184 reviews

Trusted Customer

11 years ago

When you are speaking to someone, they are courteous and helpful and the process is…

When you are speaking to someone, they are courteous and helpful and the process is smooth. But general administration/paperwork is lacking. I did not receive my renewal this year and had to ring up...

0

Trusted Customer

11 years ago

good

0

Trusted Customer

11 years ago

Staff are always helpful and efficient

0

Trusted Customer

11 years ago

Never received policy documents.\ Phoned back to let them know. Said they would re-email them and post…

Never received policy documents.\ Phoned back to let them know. Said they would re-email them and post them Still not received them. Seem quite efficient in taking the money off me though.

Towergate Insurance

Everywhen

11 years ago

We are sorry to hear about the poor service you have received with Towergate Insurance. One of our advisors has now spoken to you and we hope to keep you as a valued customer. Kindest regards, Towergate Insurance

Trusted Customer

11 years ago

They did indeed contact me back quickly as a result of this feedback, and went to considerable effort to address and correct the problem I had. So in light of this I would say that their Customer Service team is pro-active and I have re-rated them accordingly.

0

Trusted Customer

11 years ago

Good.

0

Trusted Customer

11 years ago

Unfortunately my policy had lapsed by a few weeks which meant that I had to…

Unfortunately my policy had lapsed by a few weeks which meant that I had to go through the whole process again, despite having been a customer for several years with continuous policy cover; which...