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Total Loss Gap Reviews

Rated
Exceptional

Total Loss Gap is a specialist provider of automotive based insurance products.

Service
4.9
/5

5

4

3

2

1

548

67

3

0

0

618

ratings over the past year

Displaying all 5,886 reviews
ST
Stephen
Huddersfield
2 days ago
Date of purchase: 18/08/2025
What Stephen said about Total Loss Gap:
Never had to actually use the insurance but saves £100s on car insurance cover by upping the policy excess.
SE
Sean
Huddersfield
4 days ago
Date of purchase: 20/08/2025
What Sean said about Total Loss Gap:
Great all round!
Excellent service from Michael - really pleased with the policy I've taken out, and at a very competitive price!
AD
Adrian
Ross on Wye
6 days ago
Date of purchase: 18/08/2025
What Adrian said about Total Loss Gap:
Good value, slow customer service
Simple website and seems to be good value. Bought two policies but only one showing on online account - no response from Customer Service so far on sorting the issue which is concerning. Hopefully...

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Customer Service Team
Total Loss Gap
6 days ago
Dear Valued Customer, Thank you for your purchase yesterday. Unfortunately we did not receive your original notification but have now remedied the situation and apologise for any inconvenience caused. Regards Total Loss Gap
BW
Beverley Williams
6 days ago
Date of purchase: 14/08/2025
HM
Harvey And Mr Victor Munday
6 days ago
Date of purchase: 18/08/2025
Trusted Customer
7 days ago
Date of purchase: 13/08/2025
Audi
Clear and helpful.
MA
Marc Auguste
London
7 days ago
Date of purchase: 12/08/2025
What Marc Auguste said about Total Loss Gap:
Payment could be faster but....
Only issue is the take long to pay - I was desperate for my payment so I could get into a new car, but too a long time - still used them for my new car though...Best value
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Customer Service Team
Total Loss Gap
6 days ago
Dear Valued Customer, Thank you for returning to us for your new policy. We are sorry to learn that you feel the payout process was not to your satisfaction. If ever you feel that your cover is not working as you would expect please contact us directly and we will intervene on your behalf. Regards Total Loss Gap
JY
Jacqueline Young
11 days ago
Date of purchase: 14/08/2025
What Jacqueline Young said about Total Loss Gap:
Just what I needed
Very good
SP
Sai Paresh
13 days ago
Date of purchase: 12/08/2025
GL
Gary Latham
Telscombe Cliffs
13 days ago
Date of purchase: 11/08/2025
What Gary Latham said about Total Loss Gap:
Excellent Service.
Good service ,quick and easy answering my question over the phone. Very quick no lengthy wait for them to answer.
About Total Loss Gap
Total Loss Gap is part of the Aequitas Automotive Group of brands and has been designed to take the guesswork out of Gap Insurance whilst offering additional cover such as Scratch & Dent Insurance, Tyre Insurance, Alloy Wheel Insurance and Excess Insurance. With a combined industry experience of over 75 years, the online experience has been designed to make the process of purchasing online, fast, secure and easy-to-use. Whilst priding ourselves on the comprehensive policy features we offer, the customer experience during both the purchase process and claims process is at the forefront of everything we do.
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56 Hamilton Square, Birkenhead, Merseyside, CH41 5AS, United Kingdom
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About Total Loss Gap
Total Loss Gap is part of the Aequitas Automotive Group of brands and has been designed to take the guesswork out of Gap Insurance whilst offering additional cover such as Scratch & Dent Insurance, Tyre Insurance, Alloy Wheel Insurance and Excess Insurance. With a combined industry experience of over 75 years, the online experience has been designed to make the process of purchasing online, fast, secure and easy-to-use. Whilst priding ourselves on the comprehensive policy features we offer, the customer experience during both the purchase process and claims process is at the forefront of everything we do.