Topsoil Direct Ltd Reviews

Thank you for your review. We are glad you were pleased with the quality of your products and that you had a great delivery experience. If you have any future questions or queries, please don't hesitate to contact us.

I am sorry to hear that we haven't met your delivery expectations on this occasion, we try to accommodate all requests. We work very closely with our delivery partners to ensure that all deliveries are made in the best manner and that our delivery methods and restrictions are listed in the delivery section of our website. Your comments have been noted as all feedback is taken onboard.

Thank you for your review. We’re sorry to hear you’re unhappy about the mushrooms appearing in your turf. The good news is that mushrooms can be a sign of healthy, nutrient-rich soil. They appear when beneficial microbes in the organic matter are active, especially after warm and wet weather, but can also often appear in new lawns as a result of increased watering. They’ll usually disappear on their own, but you can remove them by hand (wearing gloves) if you prefer a tidier look. If you have any other questions, please don’t hesitate to get in touch.

Thank you for your review. Remember to keep on watering your turf daily as it is crucial for establishment. If you have any future questions, please don't hesitate to contact us.

Thank you for your review. We are pleased to know you are happy with your turf and the service you received. Remember to keep watering your turf daily for the first few weeks, as this is crucial for establishment. If you have any questions along the way, please don't hesitate to contact us. We would be happy to help.

Thank you for your feedback, I am sorry to hear that you have some concerns over your recent delivery. We only grow one type of turf and the fields are all sown with the same seed mix however natural variation in appearance can occur. The good news is that as the lawn establishes and adapts to your garden the appearance should become more uniform. The lawn looks ready for its first cut, if you haven't already. Taking no more of a third off in any one cut will help the lawn grow strong. If you would like further information on the causes of the variation and how to help your lawn adapt please don't hesitate to contact us.

Thank you for your review. We're happy you had a great delivery experience and that your turf has been growing well. Remember to keep watering the turf thoroughly for a couple of more weeks to ensure establishment.