I have only put average as I have requested an invoice form yourselves with no reply. The service of the order was very good but the afterservice is not so good.
Robert Theakstone
Topsoil Direct Ltd
4 years ago
Thank you for your feedback. I am sorry that we did not respond to your earlier request for an invoice.
I have requested this information for you and it should be with you shortly.
Product reviews
Date of purchase: 10/02/2022
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Trusted Customer
Feefo Verified
4 years ago
Soil arrived when expected and driver called beforehand. Arrived on pallets and one pallet was broken which made unloading tricky. Driver very helpful.
Excellent Service. Top soil arrived 3 days after ordering. Was notified of delivery time and person who delivered it was very helpful and positioned the top soil where we asked.
Jessica Horseman
Topsoil Direct Ltd
4 years ago
Thank you very much for your feedback.
Product reviews
Date of purchase: 23/02/2022
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KC
Keith Charlton
Feefo Verified
4 years ago
What Keith Charlton said about Topsoil Direct Ltd:
Great service and delivered when agreed. The soil was really good quality and a really good price
Delivered the wrong material. Took a week to fix. When they came to deliver the right order they left the wrong order. It would be funny if it wasn’t so sad - how do you screw up something so basic...
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Robert Theakstone
Topsoil Direct Ltd
4 years ago
Thank you for providing your feedback. I am sorry to hear of the issues that have occurred with your order.
I understand the correct products have now been delivered and we have arranged to collect the incorrect ones from you.
If you have any further concerns, please do not hesitate to contact us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.