How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Topsoil Direct Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/topsoil-co-uk | Feefo

Displaying all 2,291 reviews

Ed Gerstner

Feefo Verified

3 years ago

What Ed Gerstner said about Topsoil Direct Ltd:

Good product delivered promptly and on time.

Information on the website was clear and comprehensive. The mixed topsoil was exactly what I had expected. It was delivered promptly and well within the window they said it would be. The delivery...

Product reviews

Date of purchase: 19/05/2022

Geoffrey Smith

Feefo Verified

Sandiacre Derbyshire

3 years ago

What Geoffrey Smith said about Topsoil Direct Ltd:

Excellent service delivered on time and product is excellent. First class would definitely use again

Product reviews

Date of purchase: 19/05/2022

Arek Gronert

Feefo Verified

Harlow

3 years ago

What Arek Gronert said about Topsoil Direct Ltd:

It’s okay I like it

It was okay I like it

Product reviews

Date of purchase: 19/05/2022

Trusted Customer

Feefo Verified

3 years ago

Good product

Good quality soil delivered at doorstep.

Product reviews

Date of purchase: 12/05/2022

Steve Emmett

Feefo Verified

3 years ago

What Steve Emmett said about Topsoil Direct Ltd:

Very good service, quality also good

Very good service, fast and delivery driver very helpful.

Product reviews

Date of purchase: 19/05/2022

LOUISE FISHER

Feefo Verified

3 years ago

What LOUISE FISHER said about Topsoil Direct Ltd:

Delivered on time. Driver really good. Product top quality

Top quality. Delivered on time. Driver really pleasant. Would recommend

Product reviews

Date of purchase: 19/05/2022

Steven Dance

Feefo Verified

Stevenage

3 years ago

What Steven Dance said about Topsoil Direct Ltd:

Really good quality topsoil. No stones. Was kept informed at every stage.

Excellent service. Delivery guy was great. Would recommend to all.

Product reviews

Date of purchase: 19/05/2022

Trusted Customer

Feefo Verified

3 years ago

Really good customer service, answered my emails and questions promptly, delivery on time and really friendly and helpful. Would recommend.

Product reviews

Date of purchase: 19/05/2022

Trusted Customer

Feefo Verified

3 years ago

Disappointed

Bag was half the size of normal bulk bag and even then was only 2/3 full.

Product reviews

Jessica Horseman

Topsoil Direct Ltd

3 years ago

Thank you for your feedback. It is perfectly normal to find that the topsoil does not come right to the top of the bag. We intentionally use bags that stretch and sag. Bags are also ‘double-stacked’ for storage at our production site so the ‘bottom bags’ can become compressed – the height of these ‘bottom bags’ will be significantly reduced and can cause a bag to look underfilled. Please don't hesitate to get in touch if you have any further concerns.

Date of purchase: 19/05/2022

Guy Metcalfe

Feefo Verified

3 years ago

What Guy Metcalfe said about Topsoil Direct Ltd:

Very good service top soil was of good quality very pleased with product.

Very good service delivered on the day I chose and top soil was of good quality very pleased overall.

Product reviews

Date of purchase: 12/05/2022

Not received a review invite?

Lawn Turf from £2.59 per 1m2 - Garden Turf - Fresh Lawn Turf Rolls - Buy 10 - 1700+ Online

2 x Mulch Bulk Bags only £67.50 each - Natural Mulch for Landscaping Beds, Borders and Pots

View all media (203)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Topsoil Direct Ltd Reviews

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product websiteHigh-quality topsoil bought to fill raised beds. It was exactly what I expected it to me. The ability to include two bags on a single pallet was particularly helpful. Only reason I haven't given...Read more

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product websiteGood quality well contained for delivery

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product website

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product website

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product websiteAs above, good service and quality soil.

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product websiteDelivered on time. Able to track delivery. Professional

Blended Topsoil Single Bulk BagMore reviews of this product (313)View product website

Blended Topsoil Single Bulk BagMore reviews of this product (313)View product website

Blended Topsoil Single Bulk BagMore reviews of this product (313)View product websiteFeel ripped off by small size of “bulk bag”

Topsoil + Topsoil TwinstakMore reviews of this product (1,082)View product websiteGood quality top soil.very happy with it.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?