How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Topsoil Direct Ltd Reviews

https://www.topsoil.co.uk

EXCELLENT

Service

4.4

Product

4.5

132

171

ratings over the past year

Displaying all 2,340 reviews

Trusted Customer

Feefo Verified

4 years ago

This product should be delivered on a low loader with with a grab arm not by a pallet truck.

Product reviews

Jessica Horseman

Topsoil Direct Ltd

4 years ago

Thank you for your feedback. The majority of our deliveries to domestic customers are made on 18 tonne vehicles with a tail lift and pallet truck, and whilst most deliveries are made without a hitch, we do understand that this delivery method is not suitable for everyone. As such we are continually reviewing the delivery information on our website. Please don’t hesitate to get in touch if you require further assistance.

Date of purchase: 08/06/2022

Trusted Customer

Feefo Verified

4 years ago

Delivery was a disappointment hand operated fork lift was not up to the job

The top soil is very good quality and good value for money. The delivery was not thought out and the driver left the soil in the road due to the hand held fork lift not man enough for the job. So I...

Product reviews