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Topsoil Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,347 reviews

Trusted Customer

Feefo Verified

12 months ago

Excellent service and delivered in time , mulch was good uality

Iris Simmons

Topsoil Direct Ltd

11 months ago

Thank you for the review! We are glad that you are happy with your mulch and delivery.

Product reviews

Date of purchase: 23/07/2025

Tim Greenwood

Feefo Verified

Portsmouth

12 months ago

What Tim Greenwood said about Topsoil Direct Ltd:

Excellent hassle free service

Product reviews

Date of purchase: 22/07/2025

Marcus Dickerson

Feefo Verified

Bradford

12 months ago

What Marcus Dickerson said about Topsoil Direct Ltd:

Delivery showed up 3 days late

Delivery did not show up on the day requested Was not notified of any cancellation of delivery. Delivery was rescdule with no confirmation that I would be able to accept delivery on that day Poor...

Iris

Topsoil Direct Ltd

11 months ago

I am sorry to hear that your delivery did not arrive as planned. I can see this was due to a vehicle breakdown, which we were not made aware of at the time. We do impress upon our haulage partners that they must update us and our customers of any delays and apologise if this was not done. I can see that the delivery was made on the next working day.

Product reviews

Date of purchase: 25/07/2025

Ralph de Haas

Feefo Verified

London

12 months ago

What Ralph de Haas said about Topsoil Direct Ltd:

Wrong delivery date

I ordered a delivery for Friday. On Wednesday, I received a voice message saying the delivery would happen on Thursday instead. After calling to tell Topsoil that I would not be at home on Thursday...

Product reviews

Date of purchase: 25/07/2025

John Steynor

Feefo Verified

Guildford

12 months ago

What John Steynor said about Topsoil Direct Ltd:

Good product delivered as expected.

On time and helpful.

Product reviews

Date of purchase: 24/07/2025

Trusted Customer

Feefo Verified

1 year ago

How to deliver Great Customer Service.

Wish I could give more stars! I had ordered Turf to be delivered and then we suffered an unexpected family bereavement which meant travelling South for an unforeseeable time. I immediately contacted...

Product reviews

Date of purchase: 15/07/2025

Rose Z

Feefo Verified

Cambridge

1 year ago

What Rose Z said about Topsoil Direct Ltd:

Great quality compost, delivered on the agreed date with care,and placed per my instructions

Product reviews

Date of purchase: 15/07/2025

Grace Emmerton

Feefo Verified

Morpeth

1 year ago

What Grace Emmerton said about Topsoil Direct Ltd:

Terrible

Product reviews

Date of purchase: 16/07/2025

Analia Figueroa

Feefo Verified

Brstol

1 year ago

What Analia Figueroa said about Topsoil Direct Ltd:

Great overall service

Very good service - good communication- on time

Product reviews

Date of purchase: 18/07/2025

Trusted Customer

Feefo Verified

1 year ago

Deivered on time and excellent communication.

Product reviews

Date of purchase: 09/07/2025

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2 x Blended Topsoil £68 per bulk bag - British Standard BS3882:2015 Top Soil suitable for growing vegetables, flower beds and laying Turf or lawn seed

Lawn Turf from £2.59 per 1m2 - Garden Turf - Fresh Lawn Turf Rolls - Buy 10 - 1700+ Online

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Topsoil Direct Ltd Reviews

Mulch + Mulch TwinstakMore reviews of this product (67)View product website

Topsoil + Topsoil TwinstakMore reviews of this product (1,112)View product website

Mulch + Mulch TwinstakMore reviews of this product (67)View product websiteThey failed to my deliver on the requested day so had the send the labourers home early. Fortunately the woman who delivered it 3 days later very kindly dropped it in our garage instead of road side...Read more

Blended Topsoil Single Bulk BagMore reviews of this product (316)View product websiteI ordered a delivery for Friday. On Wednesday, I received a voice message saying the delivery would happen on Thursday instead. After calling to tell Topsoil that I would not be at home on Thursday...Read more

Blended Topsoil + Compost TwinstakMore reviews of this product (264)View product websiteBoth packs are easy to unload using a shovel. The compost was very well rotted so needed no extra breaking before spreading. I had anticipated delivery problems as our brick drive slopes quite a...Read more

Garden TurfMore reviews of this product (672)View product websiteThis is difficult because I did not actually get to receive the product but wanted to write in praise of their Customer Service.

Compost + Compost TwinstakMore reviews of this product (136)View product websiteGreat quality compost

Blended Topsoil + Turf LawnPackMore reviews of this product (194)View product websiteQuality of turf was terrible. Broke up in my hands. Used 3 rolls only. Rest in the bin. The delivery driver also dumbed the pallets miles away despite having access to drive straight into the...Read more

Wood Chips + Wood Chips TwinstakMore reviews of this product (146)View product websiteBetter Quality

Garden TurfMore reviews of this product (672)View product websiteVery pleased with my order

Mulch + Mulch TwinstakMore reviews of this product (67)View product websiteExcellent product and service all round. Thank you.

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