How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Theatre Tickets Direct Reviews

http://www.theatreticketsdirect.co.uk

EXCELLENT

Service

4.3

/5

Product

4.7

/5

5

4

3

2

1

43

10

5

2

65

ratings over the past year

Displaying all 19,124 reviews

Trusted Customer

12 years ago

I was very pleased with the speed in receiving the Gift Vouchers

Date of purchase: 15/12/2013

0

Trusted Customer

12 years ago

I found it reasonably easy to book the tickets but was a little disappointed that once…

I found it reasonably easy to book the tickets but was a little disappointed that once buying Best Available tickets when you went through to the checkout you were not told the exact seats you had...

Date of purchase: 14/12/2013

0

Trusted Customer

12 years ago

No problems at all. Very straightforward.

Date of purchase: 13/12/2013

0

Trusted Customer

12 years ago

Though I would have prefered greater options in value of vouchers than is available at…

Though I would have prefered greater options in value of vouchers than is available at present

Date of purchase: 13/12/2013

0

Trusted Customer

12 years ago

I was very satisfied but ,would appreciate having the opportunity to buy tickets in multiples of…

I was very satisfied but ,would appreciate having the opportunity to buy tickets in multiples of £10.

Date of purchase: 11/12/2013

0

Trusted Customer

12 years ago

A very responsive and speedy service

Date of purchase: 11/12/2013

0

Trusted Customer

12 years ago

Swift and efficient

Date of purchase: 12/12/2013

0

Trusted Customer

12 years ago

The transaction was quick and trouble free

Date of purchase: 12/12/2013

0

Trusted Customer

12 years ago

Easy to order and book online. Tickets delivered very promptly as promised

Date of purchase: 12/12/2013

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo