How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Theatre Tickets Direct Reviews

http://www.theatreticketsdirect.co.uk

EXCELLENT

Service

4.5

Product

4.7

ratings over the past year

58 out of 19,155 reviews

Past year

lisa pomfret

Feefo Verified

5 days ago

What lisa pomfret said about Theatre Tickets Direct:

It was a quick easy site to navigate

1 product purchased

Trusted Customer

Feefo Verified

9 days ago

So straightforward, it was fantastic.

Couldn’t have been easier. Ordered the tickets online and they turned up almost immediately via email and E tickets. Arrived at the theatre on the night show the tickets and Bob your uncle *****’s...

1 product purchased

Mr Paul Miller

Feefo Verified

London

16 days ago

What Mr Paul Miller said about Theatre Tickets Direct:

Very reasonable prices

I bought tickets and Theatre Tickets Direct sent an email with the tickets attached. No mean feat. What they did do that no others did, was have a very reasonable price on tickets. Very agreeable in...

1 product purchased

Trusted Customer

Feefo Verified

23 days ago

Show got cancelled an hour before start time. Full refund given.

Ticket purchase was straight forward and price was cheaper than buying direct with the theatre. When we got to the theatre we were told the performance was cancelled and we found out the show was...

1 product purchased

Mr Michael Gilligan

Feefo Verified

1 month ago

What Mr Michael Gilligan said about Theatre Tickets Direct:

Very good overall experience

Very please to me even though I was a little late for the start of the shoe

1 product purchased

Trusted Customer

Feefo Verified

1 month ago

The website not clear

The website did not show clearly which tickets had restricted views. The operator I spoke with denied this but unfortunately this was the case. They did change the tickets but I had to upgrade.

1 product purchased

Trusted Customer

Feefo Verified

1 month ago

Good Buy

I found tickets slightly cheaper elsewhere however, I received a discount code which made the cost comparable to the other site I had initially found and it was easy to purchase tickets from Theatre...

1 product purchased

Tracy Hetherington

Feefo Verified

Suffolk

1 month ago

What Tracy Hetherington said about Theatre Tickets Direct:

Very affordable & easy booking

Brilliant value for excellent affordable seats! Very good communication. Easy to book.

1 product purchased

Mrs Sharon Hearn

Feefo Verified

1 month ago

What Mrs Sharon Hearn said about Theatre Tickets Direct:

Easy to book tickets and everything arrived via email

1 product purchased

Ms Julia Millar

Feefo Verified

Norfolk

1 month ago

What Ms Julia Millar said about Theatre Tickets Direct:

A great show as always

Straight forward and easy to book tickets

1 product purchased

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo