Booked the wrong date and was not given an alternative option to book again. Absolutely disgusted. I believe this needs to be addressed. Did not see the show and will not book with this company again.
Otilia Prekadini
Theatre Tickets Direct
8 years ago
Dear customer,We are sorry to hear that you are disappointed with the service received.Regarding ticket exchange, whilst we do our very best to accommodate exchanges, it is not always possible. Some productions have stricter policies than other. Unfortunately, you booking for The Mousetrap was sold on a strict no refund or exchange policy.Our terms and conditions of sale are displayed on the website at the time of booking. However, in the future, we would advise contacting our team on 0208 429 7456, should you require further clarification on the terms and conditions of sale.
An age gone by, clipped precise English, stiff upper lips, eccentrics, manners. Wonderful stuff acted beautifully. A cliff hanger to the end. AC really was the best at this-what a mind! Thoroughly...
Really good show, but if you choose seats at rear of stalls, you really need a good set of ears to hear it. We struggled to hear some parts.
Seats are a bit cramped and uncomfortable and there's...
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
