I observed one of the members of staff being verbally abused, which I found appalling. She dealt with the customer calmly and politely. I am not sure if I would have been able to respond in that...
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Date of purchase: 25/06/2024
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Trusted Customer
1 year ago
Staff in both Farnham and Winchester stores were extremely helpful in locating an item I wanted to purchase.
No greeting and no initial approach. Staff were stood to the back of the store chatting the entire time instore and took several minutes to get service at the till.
Serena Graham
The White Company- UK Stores
1 year ago
Thank you for taking the time to leave us feedback today. I am really sorry to hear about the issues that you have experienced within our stores. To get this resolved, I have reached out to you via email. Many thanks, Serena
I was unsure what products I wanted to buy as a gift the shop assistant guided me through all the options available to me in the sale items and I am very pleaded with all the products I bought
Product reviews
Date of purchase: 25/06/2024
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Jan Howard
1 year ago
What Jan Howard said about The White Company- UK Stores:
Lovely store at Cambridge.Staff very helpful and friendly.Lovely Amalfi Lemon candle.Great for summer. reminds me of the many holidays spent in Italy.
Product reviews
Date of purchase: 24/06/2024
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Annette C
1 year ago
What Annette C said about The White Company- UK Stores:
I always find a visit to the White Company both enjoyable and frustrating - mainly because it is a lovely environment in which to shop and I love the products but only rush I could afford to buy more
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
