Very helpful staff member. Very knowledgable. I asked about a specific item. A throw that wasn't on the shop floor. She thought some had come in that morning and went to check. This resulted in...
A very pleasant experience in the store. Light and spacious with very roomy changing rooms. I'm not keen on the constant background music in all shops these days but it was not too invasive in this...
The assistant manager who served me was very stand off ish. I asked her for a certain size of shoe and she abruptly said we haven't got it but didn't seem very bothered apparently. Not what you'd...
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The White Company- UK Stores
The White Company- UK Stores
12 years ago
I hope this email finds you well, I am genuinely sorry to hear of the service you recieved instore on Saturday and can assure you this is not the level of service I would expect from my team, I will investigate this incident and follow up with relevant actions.
If you would like to discuss the incident with me further please don't hesitate to call me instore at any time.
Jane Phipps
Stratford on Avon Store Manager
01789 625555
The staff member who dealt with my query was somewhat brusque and unhelpful when it came to my past the white company account.
The White Company- UK Stores
The White Company- UK Stores
12 years ago
I’m grateful that you have made us aware of your shopping experience in store. We would appreciate the chance to talk with you about your experience and answer any queries you may have had in store. Paul, our manager from Exeter, has emailed you directly with his contact details as we do not have a telephone number on which we would be able to reach you. We will look forward to hearing from you.
Ashleigh
I live very far away from the store, so really enjoy going in while I'm in the city. However on this occasion it was impossible to get around with my children in their pushchair (modern double buggy...
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