Some issues encountered with stock availability as displayed online but these were promptly resolved by the support of coverage provided by the Whisky Shops (retail outlets) and their experienced...
We ordered the whiskey on a Saturday for a birthday present on the following Thursday. The website say's 3-4 days delivery so we thought it would arrive in time it came Friday missing the birthday.
Neil
The Whisky Shop
10 years ago
Dear Richard
Thank you very much for giving us the opportunity to try and resolve the issue of the late delivery. We appreciate your custom and look forward to welcoming you to any of our Whisky Shops (hopefully) soon.
Trusted Customer
10 years ago
The whiskey did come a day late but Neil from The Whiskey Shop did compensate us for this and we are very with the level of service we received.
Thanks for everything.
Regards
I ordered a set of miniatures to be delivered to a London address (I'm in Scotland). The whisky was sent as a thanks to a friend. He messaged when it arrived and is say the service was very quick and...
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