Hello there,
I am really sorry that you are having issues with your hourglasses. Because of difference in temperature from warehouse, to lorries to homes, sometimes that can happen.
Once way to fix it is to flip it over, wait for a minute and then gently tap on the top to dislodge the sand stuck to the sides. If that doesn't fix it then please let us know by emailing us on customerservice@theschooloflife.com so we can arrange alternatives for you.
Thank you so much for the precious feedback,
TSOL Team.
got the product via the Dutch store (I thought) and I was very surprised to revive it from UK after brexit, collecting the goods from a delivery shop and pay the due tax what led to almost the price...
So happy this shop exists and that we have been able to pop by to collect our orders (there have been many!). The staff are so welcoming (at a distance) and the items available, truly inspiring and...
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Product reviews
Date of purchase: 16/01/2021
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Nicolas
Melbourne, Australia.
5 years ago
What Nicolas said about The School of Life:
First order on January 4th, shipped to Melbourne Australia but never delivered. Then resent via the same company on February 16th, still not received. I had asked for a different service to be...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The School of Life is devoted to developing emotional intelligence. We offer a variety of programmes and services concerned with how to live wisely and well.