Package never arrived. So I have spent money for nothing
Customer Service
The School of Life
3 years ago
Hi,
Thank you for getting in touch.
I am sorry to read you have not received your order. Our logistics team is currently investigating the location and status of your order and we will get back to you with an update as soon as possible.
At this stage and until we know whether your parcel is lost or still in transit, we are unfortunately not yet able to either refund you or resend your order out. I would kindly ask for your patience until the investigation has been completed.
Please do let me know if you need anything else in the meantime.
Customer Service
The School of Life
3 years ago
Hi there, unfortunately, the order was returned to us. We will resend the order as soon as possible. Our sincere apologies for the inconvenience.
Product reviews
Date of purchase: 10/03/2023
0
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MG
Mantas Gricius
3 years ago
What Mantas Gricius said about The School of Life:
Full of interesting dilemmas
Product reviews
Date of purchase: 13/03/2023
0
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AC
Andrew Calvert
3 years ago
What Andrew Calvert said about The School of Life:
Simple to use website, clear flow to place an order, early delivery
Product reviews
Date of purchase: 25/02/2023
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Trusted Customer
3 years ago
Reading The Calm Workbook that I recently purchased is like having tea, or a glass of wine with a very old and wise friend. Like a rock to hold on to in a stormy sea.
Product reviews
Date of purchase: 27/02/2023
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LT
Linda Theiller
3 years ago
What Linda Theiller said about The School of Life:
commande très bien emballée , arrivée dans les temps .
Je suis ravie de mes achats .
I've not received the purchase. I also sent an email requesting tracking info last week, but no one responded. It is unfortunate that this has been such a poor experience because I enjoy the content...
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Customer Service
The School of Life
3 years ago
Hi there, I'm sorry to read you haven't received your order. Customer service has no record of an email sent by this email address. Please check your emails as we have sent you an update.
Trusted Customer
3 years ago
I sent not only one but TWO emails. So it's interesting you have no record. I also sent you a message on Instagram but you don't allow recent followers to contact you via DM. The address on your Instagram actually has a auto reply that you”don't check that address.”
They were both sent a week ago.
info@theschooloflife.com (auto reply)
customerservice@theschooloflife.com
Customer Service
The School of Life
3 years ago
Hello, please check your mail inbox as we've left you the tracking details. USPS notes this has been delivered.
Date of purchase: 27/02/2023
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Μιχαλης Χριστακος
3 years ago
What Μιχαλης Χριστακος said about The School of Life:
The delivery was fairly quick, I had no issues
Product reviews
Date of purchase: 24/02/2023
0
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DR
Dr Bibaswan Roy
Shivamogga, Karnataka, India
3 years ago
What Dr Bibaswan Roy said about The School of Life:
The School of Life is devoted to developing emotional intelligence. We offer a variety of programmes and services concerned with how to live wisely and well.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The School of Life is devoted to developing emotional intelligence. We offer a variety of programmes and services concerned with how to live wisely and well.
