Despite sending 7 separate messages requesting an invoice for combined postage on 3 purchases. After only 5 days Protein empire raised an "unpaid case" against me on ebay. I still had no response...
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William Evans
Protein Empire
10 years ago
Hi Patricia.
Im sorry that you feel this way but we didn't have any messages on eBay from yourself. It is checked daily and messages/invoice requests are responded to immediately.
We have set up an automatic 'unpaid item case' which gets sent to the buyer after 5 days reminding them to pay for the item, this case was not opened against you intentionally.
We are very sorry for the inconvenience this has caused.
Formed in 2015, Protein Empire is an innovative sports nutrition brand that serves you the highest quality yet best-tasting products available on the market.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Formed in 2015, Protein Empire is an innovative sports nutrition brand that serves you the highest quality yet best-tasting products available on the market.