How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Present Tree Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,373 reviews

Trusted Customer

Feefo Verified

17 days ago

Great idea for a present

Great service and communication.

The Present Tree

17 days ago

Thank you for your lovely review. We are really pleased to hear you were happy with our service and communication. We put a lot of care into keeping everything clear and supportive from order to delivery, so it means a great deal to know that came through. Thank you! 🌿

Product reviews

Date of purchase: 29/04/2026

Paul Brennan

Feefo Verified

GBR

18 days ago

What Paul Brennan said about The Present Tree:

Great alternative to flowers....

Prompt emails to say the purchase had been made. notification of delivery was clear and reminders sent through. I had a good grasp of what was being delivered and when.

The Present Tree

18 days ago

We so happy to hear that you had such a pleasant experience ordering with The Present Tree!

Product reviews

Date of purchase: 16/04/2026

Barbara MacKay

Feefo Verified

GBR

18 days ago

What Barbara MacKay said about The Present Tree:

Purchased as a fiftieth birthday gift. Arrived two days early in perfect condition. Recipient delighted. Thankyou

The Present Tree

18 days ago

Thank you so much for taking the time to share your experience with The Present Tree, it means so much to us!

Product reviews

Date of purchase: 23/04/2026

Sharon Devey

Feefo Verified

19 days ago

What Sharon Devey said about The Present Tree:

Wonderful gifts of oak trees, loved by recipients

Excellent service, quick delivery, professional, friendly and delivered in short timescales.

The Present Tree

18 days ago

We are so glad to hear that you found the whole process quick and smooth.

Product reviews

Date of purchase: 28/04/2026

Claire

Feefo Verified

GBR

19 days ago

What Claire said about The Present Tree:

Entwined Cherry Tree

Excellent. Dealt with the problem without hesitation and very quick to put it right.

The Present Tree

18 days ago

Thank you so much for sharing your experience with The Present Tree!

Product reviews

Date of purchase: 29/04/2026

Hilary Wynyard

Feefo Verified

20 days ago

What Hilary Wynyard said about The Present Tree:

Timely information on the sending of the tree.. a very easy process. I will use this business in the future to send trees as presents to my UK friends.

The Present Tree

18 days ago

We are so glad that you found the ordering process smooth and easy. We look forward to welcoming you back for more tree gifts in the future! 🌳🫶🏼

Product reviews

Date of purchase: 04/05/2026

Trusted Customer

Feefo Verified

20 days ago

Great product and very fast delivery. Thanks

The Present Tree

18 days ago

Thank you very much for recommending The Present Tree, it means so much to us! 🫶🏼

Product reviews

Date of purchase: 03/05/2026

Brian Fraser

Feefo Verified

GBR

20 days ago

What Brian Fraser said about The Present Tree:

Great alternative to the usual apathy gifts

Very good service brought the purchase and delivery process

The Present Tree

18 days ago

Thank you for taking the time to review your experience with The Present Tree. We love to provide unique and memorable gifts, and we are glad that we could help you do this.

Product reviews

Date of purchase: 29/04/2026

Trusted Customer

Feefo Verified

20 days ago

A great service

Great

The Present Tree

19 days ago

We are so happy to hear that you had a pleasant experience with The Present Tree!

Product reviews

Date of purchase: 31/03/2026

Kim-louise Fulton

Feefo Verified

20 days ago

What Kim-louise Fulton said about The Present Tree:

Stunning!!

Stunning !!! Beautiful gifts to give someone and different and last

The Present Tree

19 days ago

Thank you so much for your lovely review! ❤️ ⭐️

Product reviews

Date of purchase: 23/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by The Present Tree

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo

The Present Tree Reviews

Fig treeMore reviews of this product (185)View product websiteLovely present. Really pleased.

Personalised GiftsMore reviews of this product (245)View product websiteSimple but classy. Good quality brass style plaque.

Cherry TreeMore reviews of this product (506)View product websiteArrived early and told to water immediately but I wasn't going to give to my friend for a couple of days! Managed to get into the beautifully packaged tree without spoiling the package and water the...Read more

GrapevineMore reviews of this product (32)View product websitePurchased as a Fiftieth birthday gift.....arrived two days early in perfect condition. Recipient delighted. Thankyou

Irish Oak treeMore reviews of this product (187)View product websiteThese trees are such beautiful gifts x the second one I have gifted so far and both times the recipients have been delighted with these lovely gifts, especially after bereavement instead of flowers....Read more

Entwined Cherry TreeMore reviews of this product (569)View product websiteI ordered the Entwined Cherry Tree but on arrival it wasn’t entwined as shown. Got in touch with Present Tree and they were great about it. They sent another out straightaway which arrived the next...Read more

Wild Pear treeMore reviews of this product (191)View product websiteThe recipients of the pear tree as a gift, were delighted. They live in the UK and I am in New Zealand so I cannot give any more details.

Olive treeMore reviews of this product (595)View product website

Olive treeMore reviews of this product (595)View product websiteWanted an alternative to the usual sympathy gifts a s found the Present Tre sore with some interesting alternatives. The process was straightforward and the price was good. They kept me very well...Read more

Irish Oak treeMore reviews of this product (187)View product websiteAn easy purchase. The tree arrived when I wanted it to and clear instructions for care.

JasmineMore reviews of this product (10)View product websiteWas a beautiful gift that said bought another one for someone else as a gift I like different things to buy people

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?