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The Present Tree Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,382 reviews

Jojo

Feefo Verified

GBR

5 months ago

What Jojo said about The Present Tree:

Trees

Great service!! I forgot to put my friend‘s address on one tree and emailed to ask them to change the delivery information. It was done within a day. Thank you for being brilliant!

Product reviews

Date of purchase: 12/01/2025

Susan Hayter

Feefo Verified

GBR

5 months ago

What Susan Hayter said about The Present Tree:

Excellent in every way

It arrived a day early which was a bonus. The delivery and contents speak volumes and I was delighted.

Product reviews

The Present Tree

5 months ago

Thank you for your kind and thoughtful review and thank YOU for choosing The Present Tree for such a meaningful gift. We’re truly honoured that your Rowan tree gift could play a part in creating such a meaningful and memorable tribute for your friend. It’s wonderful to hear that the packaging, letter, and planting instructions added something extra special. We hope the tree grows beautifully and brings comfort and lasting memories for years to come. 🌿💚

Date of purchase: 24/11/2025

Trusted Customer

Feefo Verified

5 months ago

Excellent service.

The Present Tree

5 months ago

Thank you! This means the world to us. 🙏🏻🌳

Product reviews

Date of purchase: 12/01/2025

Trusted Customer

Feefo Verified

5 months ago

Gift for friend

Excellent customer service

The Present Tree

5 months ago

Thank you so much for your kind words! We’re delighted to hear you found our customer service excellent. It’s always our aim to make every experience smooth and enjoyable, so your feedback truly means a lot.🌿✨

Product reviews

Date of purchase: 12/03/2025

Trusted Customer

Feefo Verified

5 months ago

Amazing!!!!

5 star service from purchasing to delivery Amazing Packaging /presentation super Tree in amazing condition Super meaningful gift Staff were very professional and helpful

The Present Tree

5 months ago

Thank you for your wonderful 5-star review! We’re overjoyed to hear your Wild Plum gift hamper hit the mark from start to finish. From the carefully presented packaging to the tree arriving in perfect condition, it’s lovely to know it made such a meaningful gift. Your kind words about our team truly warm our hearts; helping make special moments even more memorable is why we do what we do! 🌿💚✨

Product reviews

Date of purchase: 11/08/2025

Melanie Horn

Feefo Verified

6 months ago

What Melanie Horn said about The Present Tree:

My tree still hasnt arrived

The Present Tree

5 months ago

We’re so glad to hear your recipient has now received their tree gift! A quick check of the tracking shows that Royal Mail made a few attempts while no one was home. We hope your Fig tree settles in happily and grows to bring many bright, leafy moments and a touch of natural magic to its recipient. 🌿✨💛

Melanie Horn

5 months ago

This is not true. The tree was a gift for my father who is housebound, someone is always home. I am not sure if Royal Mail did not attempt the delivery. Since it sat in a sorting office for so long I am concerned about its recovery

The Present Tree

5 months ago

Royal Mail tracking states " the item was collected by the customer from Poulner Post Office [BH24 1UB] on 08-12-2025". Please email our customer happiness team at hello@thepresenttree.com and they will be very happy to help.

Date of purchase: 29/11/2025

Patrick Hogg

Feefo Verified

5 months ago

What Patrick Hogg said about The Present Tree:

Lovely thoughtful gift

Very pleased with the service provided and the recipient was delighted.

The Present Tree

5 months ago

We are so happy to hear that you had a great experience with us! Thank you. 🌿

Product reviews

Date of purchase: 24/11/2025

Trusted Customer

Feefo Verified

5 months ago

Brilliant as a present idea

Very efficient service

The Present Tree

5 months ago

We’re delighted to hear you found our service efficient; making gifting simple and joyful is exactly what we aim for. 💚

Product reviews

Date of purchase: 24/11/2025

Trusted Customer

Feefo Verified

5 months ago

Great gift

Excellent service

The Present Tree

5 months ago

Thank you! This is so wonderful to hear. 🌳

Product reviews

Date of purchase: 12/01/2025

Susie Spence

Feefo Verified

GBR

5 months ago

What Susie Spence said about The Present Tree:

Coffee plant

Beautifully packaged - plant was thriving and the delivery was so fast - a great unique gift

Product reviews

Date of purchase: 12/02/2025

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The Present Tree Reviews

Wild Plum treeMore reviews of this product (826)View product websiteI ordered two Wild Plum trees, both gifts. They were delivered on time and both are being well loved! I love the idea of being able to send a tree through the post - it is such a thoughtful and...Read more

Rowan treeMore reviews of this product (346)View product websiteWhat wonderful packaging including a letter from the tree itself explaining what it likes and needs and excellent planting instructions. The whole package, tree included, was extra special. It was a...Read more

Wild Plum treeMore reviews of this product (826)View product websiteBrought for my daughter in laws birthday. She is very pleased with the tree.

Olive treeMore reviews of this product (597)View product websiteExcellent customer service and feedback from recipient that the tree was lovely. Thank you 😊

Wild Plum Gift HamperMore reviews of this product (20)View product websiteAmazing gift Such a meaningful present And the packaging/presentation is absolutely super On line staff extremely helpful Everything is 5 star!!!

Olive treeMore reviews of this product (597)View product websiteA very well presented and thoughtful gift, felt very loved receiving it. It comes with instructions on how to look after it which for me is essential.

Cherry TreeMore reviews of this product (506)View product websiteThis is second time I have bought from your Company both were gifts and the recipients were overwhelmed with the idea of the tree. I will definitely buy from you again and also recommend you as an...Read more

Personalised GiftsMore reviews of this product (248)View product website

Hawthorn treeMore reviews of this product (186)View product websiteA beautiful tree

Coffee treeMore reviews of this product (271)View product websiteBeautifully packaged , fast delivery - plant was so alive and thriving - an amazing unique gift

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