How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pinball Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-pinball-company | Feefo

Displaying all 585 reviews

Joseph Varner

Columbia

11 hours ago

Date of purchase: 26/05/2025

What Joseph Varner said about The Pinball Company:

Aight

Product reviews

Ben Aeikens

Little Rock, Iowa

14 hours ago

Date of purchase: 05/06/2025

What Ben Aeikens said about The Pinball Company:

Will purchase from here again.

Very helpful, quick responses, & very fast & careful shipping.

Dominic

The Pinball Company

12 hours ago

Thank you for the positive feedback! We hope that you and your family continue to enjoy the Addams Family pinball machine.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 07/06/2025

Team was responsive when I had inquiries. Setup manuals would be more helpful if graphics were in color.

Dominic

The Pinball Company

1 day ago

Thanks for the positive service feedback. We try to be as responsive as possible to inquiries. We will pass along the setup manual feedback to the manufacturer. We hope that you enjoy your Foo Fighters Pro pinball machine.

Product reviews

Robert Kodner

St. Louis, MO

2 days ago

Date of purchase: 11/06/2025

What Robert Kodner said about The Pinball Company:

King Kong for Seniors

Keri, the technician is always available to answer any questions. She is also very knowledgeable about all of their machines.

Dominic

The Pinball Company

2 days ago

Thanks for the positive service feedback! Keri is a great asset to the pinball community.

Product reviews

Stephen Cahill

Imperial

9 days ago

Date of purchase: 05/06/2025

What Stephen Cahill said about The Pinball Company:

King Kong premium and Funhouse LE

The Pinball Company was excellent to work with. No pushy sales people just a friendly helpful atmosphere. Dominic, Keri and Mark are the best. Very knowledgeable and helpful about pinball machines....

Read all

Dominic

The Pinball Company

8 days ago

Thank you for the positive feedback and kind words! It was great working with you and helping you make the best decision for your game room. We hope that you continue to enjoy King Kong Premium and Funhouse Remake LE!

Product reviews

Scott Larsen

Bitterrrot Valley, Montana

15 days ago

Date of purchase: 05/05/2025

What Scott Larsen said about The Pinball Company:

Rural Delivery

Enjoyed it...

Dominic

The Pinball Company

12 days ago

We are glad that you are enjoying the Guardians of the Galaxy pinball machine! As you noted, sometimes rural areas can be more challenging on the nationwide inside deliveries as trucks are only in certain areas during certain times.

Product reviews

Kenneth McGibbon

Pine Knoll Shores NC

16 days ago

Date of purchase: 27/05/2025

What Kenneth McGibbon said about The Pinball Company:

Excellent services.

Dominic

The Pinball Company

16 days ago

Thank you for the positive feedback! We hope that you continue to enjoy your Pac Man arcade game.

Product reviews

Donna Henning

La Grange Texas

1 month ago

Date of purchase: 23/04/2025

What Donna Henning said about The Pinball Company:

Pinball Machine Purchase

answered all my questions

Dominic

The Pinball Company

1 month ago

Thanks for the positive service feedback. It was nice working with you. We hope that you continue to enjoy Metallica Remastered Premium pinball.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 06/04/2025

Best Pinball Dealers

The service from the pinball company was absolutely fantastic and I couldn’t ask for a better dealer to purchase my machines from they are very reliable and friendly and I will be a customer for many...

Read all

Dominic

The Pinball Company

1 month ago

Thank you for the positive feedback. We appreciate your continued support.

Product reviews

Todd Hotaling

Saint Louis

1 month ago

Date of purchase: 05/04/2025

What Todd Hotaling said about The Pinball Company:

Easy and quick process

Adjusted their schedule to ensure my kids could trial the pinball game prior to purchase. Communicated quickly and consistently during the purchase process.

Dominic

The Pinball Company

1 month ago

Thank you for the positive feedback! It was great to work with you and your kids. We hope that you continue to enjoy the Mandalorian Pro pinball machine.

Product reviews

Not received a review invite?

About The Pinball Company

Pinball machine sales.

Read all

573-234-2234

6000 S Sinclair Road, Columbia, Missouri, 65203, United States

Star Wars Premium Comic Art Pinball Machine by Stern

The Mandalorian Premium Pinball Machine by Stern

Funhouse Remake Pinball Machine - Classic Edition

View all media (53)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Pinball Company Reviews

Big Buck Hunter Reloaded with 42" LCD Monitor - Online ModelMore reviews of this product (4)View product websiteThere are 2 guns but having problems getting to use the second gun for 2 players!!!

Addams Family Pinball Machine by BallyMore reviews of this product (4)View product websiteLove this machine! My wife and kids have also figured out that they love it also!

Foo Fighters Pro Pinball Machine by SternMore reviews of this product (5)View product websiteVery pleased. Great sound, graphics and action.

Guardians of the Galaxy Pro Pinball Machine by SternMore reviews of this product (10)View product websiteThe delivery process was a bit challenged due to my rural location. Otherwise, great experience.

Pac-man's Pixel Bash Home Arcade with 32 gamesMore reviews of this product (6)View product websiteExcellent video game. I am glad I order it.

Metallica Remastered Premium Pinball Machine by SternMore reviews of this product (4)View product websiteLove my awesome Pinball Machine

Mandalorian Pro Pinball MachineMore reviews of this product (6)View product websiteGreat experience. Dominic took personal care of our transaction and went above and beyond to accommodate our schedule. We love our new pinball machine!!!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?