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The Moorings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

6 years ago

What Trusted Customer said about The Moorings:

disappointing

firstly recorded messages in Spain only are useless when one only speaks English. also do as you say you will do, if you are sending a service person for a one hour journey then they should be there...

Oliver

The Moorings

6 years ago

Thank you for your message and your suggestions. I am sorry to hear of your recent experiences and that you felt we did not meet your expectations on this occasion. We will make sure that our voicemail messages are changed to English to help assist our English speaking customer when leaving messages. I will look into the other issues you had with your charter and will contact you directly so that we can discuss further how we can improve your next experience with us, Again, my apologies for any inconvenience we caused you or your crew.

Product reviews

Date of purchase: 04/07/2018

0

Trusted Customer

6 years ago

Wonderful place. Boat tired and poorly maintained boat

We had a wonderful time and so I don't want to focus on negatives. We delivered feedback verbally to the wonderful Raymond at Va Vou. But given the cost of the boat just short of $8,000 Australian...

Product reviews

Date of purchase: 19/12/2018

0

Trusted Customer

6 years ago

The trip was difficult to organise because we could not really communicate with anyone at the Mooring base at Raiatea. The website was confusing because the different Mooring bases had different...

Product reviews

Date of purchase: 14/02/2019

0

TC

Trusted Customer

Auckland NZ

6 years ago

What Trusted Customer said about The Moorings:

Great reception service, well presented briefings and an awesome boat in excellent condition.

Product reviews

Date of purchase: 14/11/2018

0

TC

Trusted Customer

6 years ago

What Trusted Customer said about The Moorings:

Very happy.

Dean (Base manager) was fantastic, great local knowledge of area and boat tech. We had an old boat but it was well cared for and in great condition. All up, very pleased with Moorings, definitely...

Product reviews

Date of purchase: 18/11/2018

0

TC

Trusted Customer

6 years ago

What Trusted Customer said about The Moorings:

The Morrings team was welcoming and informative - the yacht wel pesented

The staff were welcoming and informative and despite having to swap yachts it was a smooth charter

Product reviews

Date of purchase: 09/02/2019

0

TC

Trusted Customer

6 years ago

What Trusted Customer said about The Moorings:

Rapid response to a few problems. Sophie in particular knowledgeable and helpful

Product reviews

Date of purchase: 19/03/2019

0

TC

Trusted Customer

6 years ago

What Trusted Customer said about The Moorings:

Introduction before sailing was extremely good.

Product reviews

Date of purchase: 21/06/2018

0

Trusted Customer

6 years ago

Good staff, tired boats

The main guy was easy to get hold of and knowledgeable. Tried to compensate as able for the poor state of the boats

Product reviews

Date of purchase: 10/07/2018

0

Trusted Customer

6 years ago

Exciting, relaxing and professional.

We would purchase a Moorings charter again but the information we received from the broker was at times inaccurate and conflicting.

Product reviews

Date of purchase: 17/02/2019

0

The Moorings Reviews

PalmaMore reviews of this product (1)View product website

Moorings 434 PC - 3 Cabin CatamaranMore reviews of this product (1)View product websiteAir conditioning on the port side had to be constantly reset, told the base on the first morning, they reset and it turned off again. it was reset over 50 time over 4 days. Day 2 the alarm went off...Read more

TongaMore reviews of this product (2)View product website

Moorings 3900 - 4 Cabin CatamaranMore reviews of this product (2)View product website

TahitiMore reviews of this product (3)View product websiteThe team were good but the big disappointment was the provisioning. We had ordered online and received an email saying our order was successful and complete. It was only after we were on the...Read more

Moorings 4000 - 3 Cabin CatamaranMore reviews of this product (1)View product websiteThe Catamaran was wonderful. We would have loved to have a more detailed manuals provided for the catamaran and navigation system on board so we could use all the facilities. Items on the catamaran ...Read more

CroatiaMore reviews of this product (4)View product websiteGreat sailing area with lots interesting towns and anchorages

Moorings 4400 - 4 Cabin CatamaranMore reviews of this product (1)View product websiteWow the space and having the generator was a real plus

ProcidaMore reviews of this product (1)View product websiteLovely, really enjoyed the Roman port on Ventene

Moorings 4600 - 4 Cabin CatamaranMore reviews of this product (1)View product websiteOld but beautiful. Well loved and cared for.

CroatiaMore reviews of this product (4)View product websiteIt was excellent save for the recycling and no sewage extraction facilities on shore. The "greenness" of the operation was therefore hollow - the recycling bins being then added to the general...Read more

Moorings 48.4 - 4 Cabin MonohullMore reviews of this product (1)View product websitethe modern Beneteau's interior cabinetry and floors are not as attractive as the former wood veneer ones

TahitiMore reviews of this product (3)View product website

Moorings 4000 - 3 Cabin CatamaranMore reviews of this product (1)View product website

CroatiaMore reviews of this product (4)View product websiteJust a great country, friendly and quality food

Moorings 4800 - 4 Cabin CatamaranMore reviews of this product (2)View product websiteSome of the basics were not as good as we thought they might be. Gas bottles were not full despite being told they were. Table was faulty.

TongaMore reviews of this product (2)View product website

Moorings 3900 - 4 Cabin CatamaranMore reviews of this product (2)View product websiteNo watermaker. Batteries basically dead. Toilets poorly installed on starboard side.

CroatiaMore reviews of this product (4)View product websiteFantastic - our skipper and cook were so professional and very friendly. We enjoyed our week with them.

Moorings 4800 - 4 Cabin CatamaranMore reviews of this product (2)View product website

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