As always, Sammi, Tash and the Kind Store team are so helpful. I made two orders over the weekend (managed to forget a few items) and made use of the combined order option for delivery. Sammi...
I bought a shampoo and conditioner soap, thought was a bit pricy for the size, but its definitly worth it....When i washed my hair with it was so easy to brush it....i noticed a huge...
Amazing range of products with excelent deliveru and coystomer service. All packaged using recycled and recycable materials!
Product reviews
Date of purchase: 28/12/2021
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Trusted Customer
4 years ago
I still haven’t received my purchase. It’s been nearly two weeks.
Sammi
The Kind Store
4 years ago
Hi, I am really sorry your order did not arrive as expected. As my colleague Sammi has since explained, it was lost in the post by Royal Mail so we re-sent your order on our return from the Christmas break. I hope you are now pleased with your purchase and thank you again for your order. Tash
Trusted Customer
4 years ago
I contacted the Kind Store about the lost package and they’ve been really responsive. They contacted Royal Mail, confirmed my suspicion the package was lost and sent me a new order straight away. Great customer service!
I purchased my toothbrushes and toothpaste long enough ago that I was sent a request for a review, reminding me that I am still in dire need of a new toothbrush. I paid for express shipping, which...
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Sammi
The Kind Store
4 years ago
Hi, I'm really sorry your order did not arrive when you expected. I know this has now been resolved with my colleague Sammi who explained we had a break after Christmas and refunded the express shipping difference. Sorry not to have met your expectations this time and I hope you are now happy with your items. Thank you again for your order, Tash.
A curated selection of vegan, natural and sustainable essentials for everyday from cruelty-free beauty and skincare, plastic free kitchen and bathroom alternatives, natural fragrance and recycled jewellery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A curated selection of vegan, natural and sustainable essentials for everyday from cruelty-free beauty and skincare, plastic free kitchen and bathroom alternatives, natural fragrance and recycled jewellery.
