Purchased our typhoon hottub in march and everything from the day it was installed to now has been fantastic. The customer service has been brilliant, they will answer any question and if they don't...
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Ross
The Hot Tub Superstore
9 years ago
Hi Tony. It's great to hear that you're loving your Typhoon – the Typhoon is our best-selling spa and it's easy to see why. I'm also happy that you found the 'whole package' a 5 star experience; thanks for taking the time to post your review.
Best wishes,
Ross.
Product reviews
Date of purchase: 18/03/2016
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Trusted Customer
Stourport on severn
9 years ago
What Trusted Customer said about The Hot Tub Superstore:
From ordering to delivery and installation, we received outstanding customer service. The hot tub has been a sound investment finding that it relieves everyday aches and stresses and use it pretty...
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Ross
The Hot Tub Superstore
9 years ago
Hi David. Fantastic to hear of your outstanding experience - thanks for taking the time to post your review. Hot tubs really are amazing for physical and mental relaxation – enjoy, and don't hesitate to call the team if you need any help moving forward.
Excellent service. Answered queries in the interim between ordering and getting our hot tub. The team who installed the tub were a great bunch. All in all a great experience and a great hot tub to...
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Ross
The Hot Tub Superstore
9 years ago
Thanks for the review Linda and welcome to the Cyclone owners club! :) As you describe, the Cyclone is great spa and set you give you years of enjoyment.....roll on those cold, crisp nights :). Thank you for taking the time to post your review.
Best wishes,
Ross @ The Hot Tub Superstore.
Product reviews
Date of purchase: 11/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about The Hot Tub Superstore:
Great customer service at date of purchase and when I needed a small repair. Friendly helpful staff. Great product, looks great and economic to run
Ross
The Hot Tub Superstore
9 years ago
Hi Julie. The Cyclone is a great, compact spa – it's been a best seller this year so I'm glad you're over the moon with it. Thanks for the review and I'm glad to hear of your 1st class experience.
Great service from the team from initial enquiry through delivery & after sales. I had a small problem after a couple of weeks and someone was round very quickly and sorted the problem.
Ross
The Hot Tub Superstore
9 years ago
HI Mark. It's great to hear that you've experienced great service - if you need any help in the future don't hesitate to call the team.
Excellent product well installed by hardworking lads despite difficulties encountered .we needed a crane to lift the spa over the house! No problem!
Ross
The Hot Tub Superstore
9 years ago
Hello Alan, thanks for your great review. Spas will always go in with a little careful planning! I'm glad to hear you're happy with your model choice; if you need any help in the future please call the team on 01253 599330 and we'll be happy to help.
Best wishes,
Ross @ Hot Tub Superstore.
Product reviews
Date of purchase: 05/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about The Hot Tub Superstore:
From the sales staff to the installers, everyone was pleasant and helpful. The installers worked really hard getting the tub through a very narrow passage.
Ross
The Hot Tub Superstore
9 years ago
Hi Kathryn, thank you for taking the time to review your experience – our teams are very experienced with difficult access! Happy bubbling,
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
