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HOME Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-home-partnership | Feefo

54 out of 1,317 reviews

Time:

Past year

Trusted Customer

19 hours ago

Date of purchase: 14/07/2025

Friendly approach during the Sale

Friendly approach and attitude from day 1. Communication was generally good and informative but I did have to chase up for updates a few times.

David Cassettari

Chelmsford

1 day ago

Date of purchase: 07/07/2025

What David Cassettari said about HOME:

Excellent

From the start of the sale process to closure of the Sale I had excellent service from the Home team’s base in Chelmsford. Regular contact and updates throughout the sale purchase made the...

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Zoe Hawkes

Chelmsford

1 day ago

Date of purchase: 07/07/2025

What Zoe Hawkes said about HOME:

Good estate agents

Initial contact was good and was happy dealing with Sam. Photos were lovely. Sold the property very fast. Only disappointment was my friend had used Home several times and recommended them to me but...

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Craig Macher

Chelmsford

11 days ago

Date of purchase: 27/06/2025

What Craig Macher said about HOME:

From strat to finish the support and communication was fantastic. Special thanks to Gemma for finding a great mortgage deal and to Jo for her support during the purchasing and completion phase.

Trusted Customer

14 days ago

Date of purchase: 30/06/2025

Good service

The team were committed and informative throughout.

Michael Romain

20 days ago

Date of purchase: 24/06/2025

What Michael Romain said about HOME:

Good, but mixed feelings

Mixed feelings about HOME’s services on my sale. Initial pitch from the estate agent was good, didn’t feel as pushy as others and showed good knowledge of the market and tactics. When the offers...

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Abbie

HOME

20 days ago

Thank you for taking the time to share your feedback, though we’re disappointed to hear you weren’t fully satisfied with your experience. In this instance, we carried out 13 viewings and received 6 formal offers — the highest being £11,500 over asking — which reflects strong market interest. When we initially valued your property, our strategy was to position it in a way that would generate strong interest and competitive bidding. This approach is designed to create urgency and maximise the final sale price. While we always offer our professional advice on pricing and marketing, it’s ultimately the market that determines a property’s true value. We always aim to give honest, expert advice, and we’d be happy to discuss this further if you’d like to get in touch.

Alex Davis

Chelmsford

1 month ago

Date of purchase: 03/06/2025

What Alex Davis said about HOME:

I highly recommend HOME. I have used them countless times now and have always found them extremely professional, helpful, and knowledgable. Have used them for lettings and a sale.

Paul

Chelmsford

1 month ago

Date of purchase: 03/06/2025

What Paul said about HOME:

Outstanding

Thank you for not only helping us sell our old home but for all your help and support in getting us in to our new home!! Big thank you to Jo for keeping it all together as the chain progressed!

Trusted Customer

3 months ago

Date of purchase: 26/03/2025

Great experience

Great service dealing with various issues

Joshua Dunne

4 months ago

Date of purchase: 08/03/2025

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About HOME

We're an unusual estate agent. We do all the usual things to help people make decisions on their property. Throughout Essex and in Brentwood and Chelmsford, whether it's to buy, sell, rent or lease, we're always here to lend a helping hand. But we also like to play a big role in the community too. We organise events and open our offices to the community as well. We like to think of ourselves as a hub of information for everyone in the area and like to get involved in local life whenever we can. Being from the local area, we’re very proud of Brentwood and Chelmsford and do what we can to help the area flourish both in terms of helping people move but also by celebrating everything that the area has to offer.

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01245 250222

11 Duke St, Chelmsford, Essex, CM1 1HL, United Kingdom