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HOME Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-home-partnership | Feefo

50 out of 1,313 reviews

Time:

Past year

Trusted Customer

3 days ago

Date of purchase: 30/06/2025

Good service

The team were committed and informative throughout.

Michael Romain

9 days ago

Date of purchase: 24/06/2025

What Michael Romain said about HOME:

Good, but mixed feelings

Mixed feelings about HOME’s services on my sale. Initial pitch from the estate agent was good, didn’t feel as pushy as others and showed good knowledge of the market and tactics. When the offers...

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Abbie

HOME

8 days ago

Thank you for taking the time to share your feedback, though we’re disappointed to hear you weren’t fully satisfied with your experience. In this instance, we carried out 13 viewings and received 6 formal offers — the highest being £11,500 over asking — which reflects strong market interest. When we initially valued your property, our strategy was to position it in a way that would generate strong interest and competitive bidding. This approach is designed to create urgency and maximise the final sale price. While we always offer our professional advice on pricing and marketing, it’s ultimately the market that determines a property’s true value. We always aim to give honest, expert advice, and we’d be happy to discuss this further if you’d like to get in touch.

Alex Davis

Chelmsford

23 days ago

Date of purchase: 03/06/2025

What Alex Davis said about HOME:

I highly recommend HOME. I have used them countless times now and have always found them extremely professional, helpful, and knowledgable. Have used them for lettings and a sale.

Paul

Chelmsford

26 days ago

Date of purchase: 03/06/2025

What Paul said about HOME:

Outstanding

Thank you for not only helping us sell our old home but for all your help and support in getting us in to our new home!! Big thank you to Jo for keeping it all together as the chain progressed!

Trusted Customer

3 months ago

Date of purchase: 26/03/2025

Great experience

Great service dealing with various issues

Joshua Dunne

3 months ago

Date of purchase: 08/03/2025

Ioan

Chelmsford

3 months ago

Date of purchase: 01/03/2025

What Ioan said about HOME:

Fabulous experience

Fabulous service from start to finish highly recommend. Thank you HOME 🏠

Trusted Customer

3 months ago

Date of purchase: 06/03/2025

Friendly patient and efficient.

We have been amazed at the quick and very efficient help we have received from all the staff at Home. We would definitely recommend the company to anybody wishing to sell or buy a property. I...

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Trusted Customer

4 months ago

Date of purchase: 19/02/2025

SIMPLY THE BEST

Home are undoubtedly the best Estate Agent I have dealt with, they are honest, professional and keep their promises. Merrick is excellent, and Jo was uber-efficient, and they kept us informed all the...

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Trusted Customer

4 months ago

Date of purchase: 07/02/2025

Overall good

Planned initial visit for 2 people at the same time...Got hardly 10 mins to view the house although it was said would be 20 to 30 mins... Had to come in once more before confirming readiness to...

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Abbie

HOME

4 months ago

Thank you for your feedback as it’s always welcome, we wished you could have picked up the phone during your purchase to chat it through as we’re a friendly bunch and would have been able to give you some clarity around our viewing events. Best wishes in your new home.

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About HOME

We're an unusual estate agent. We do all the usual things to help people make decisions on their property. Throughout Essex and in Brentwood and Chelmsford, whether it's to buy, sell, rent or lease, we're always here to lend a helping hand. But we also like to play a big role in the community too. We organise events and open our offices to the community as well. We like to think of ourselves as a hub of information for everyone in the area and like to get involved in local life whenever we can. Being from the local area, we’re very proud of Brentwood and Chelmsford and do what we can to help the area flourish both in terms of helping people move but also by celebrating everything that the area has to offer.

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01245 250222

11 Duke St, Chelmsford, Essex, CM1 1HL, United Kingdom