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The Helmet Inspection Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-helmet-inspection-company-ltd | Feefo

32 out of 137 reviews

Time:

Past year

Oliver Bayley

Walsall

12 days ago

Date of purchase: 23/04/2024

What Oliver Bayley said about The Helmet Inspection Company:

Sent my Helmet to be checked after an off (first time wearing a brand new helmet). Didn’t think it had suffered an impact but there was a small scuff. Turns out the helmet was impacted. Highly recomme

...

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Martin

The Helmet Inspection Company

12 days ago

Hi Oliver. Many thanks for taking the time to leave feedback and review our service. We really appreciate it. All the best. Martin

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Trusted Customer

17 days ago

Date of purchase: 14/05/2024

Service was fantastic, excellent communication from start to finish

Martin

The Helmet Inspection Company

17 days ago

Many thanks for taking the time to review our service, and for the 5-star award. All the best. Martin

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Trusted Customer

1 month ago

Date of purchase: 04/05/2024

Efficient and useful service with good updates throughout and quick response time to queries.

Martin

The Helmet Inspection Company

27 days ago

Hi. Many thanks for taking the time to leave us a review. Much appreciated 🙏 All the best. Martin

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Steve

Shropshire

1 month ago

Date of purchase: 17/04/2024

What Steve said about The Helmet Inspection Company:

First class service. I was considering sending an older but loved helmet for inspection but had never got round to it. Following an off road crash in a recently purchased enduro helmet I decided it wa

...

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Martin

The Helmet Inspection Company

1 month ago

Hi Steve. Thank you so much for taking the time to leave us such a wonderful review. 🙏 All the best. Martin

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Aiden Bell

Manchester

1 month ago

Date of purchase: 17/04/2024

What Aiden Bell said about The Helmet Inspection Company:

Quick inspection and delivery back to me. Would use again. I would like to see better return packaging and some more evidence supporting the service. I'm an engineer and a PDF "pass" certificate onl

...

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Martin

The Helmet Inspection Company

1 month ago

Hi Aiden. Thanks for taking the time to leave us your valued feedback, and for the 4-star rating. Your feedback is very much appreciated. Our hands are tied when it comes to providing evidence of our test results, as our insurance underwriter prohibits us from supplying the data to our customers. However, I will pass your comments on to our Technical Director and I'm hopeful we can implement some of your suggestions so we can provide greater levels of assurance to future customers. All the best. Martin

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Trusted Customer

2 months ago

Date of purchase: 24/03/2024

Got a little confused at the post office, after paying online and not realising I had to pay for the helmet to be shipped for inspection. Payment is only for check and return postage, so cost shown fo

...

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Martin

The Helmet Inspection Company

2 months ago

Many thanks for taking the time to leave us a positive review. Apologies for the confusion regarding shipping. We highlight, on the booking page, the cost of our service doesn't include shipping your helmet to us. Thank you for the feedback. All the best. Martin

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Steve Waters

Manchester

2 months ago

Date of purchase: 22/03/2024

What Steve Waters said about The Helmet Inspection Company:

Excellent. Very efficient. Kept me up to date with progress and helmet returned promptly. I recommend without reservation.

Martin

The Helmet Inspection Company

2 months ago

Hi Stephen. Thank you for taking the time to leave us a positive review 💪 Ride safe! All the best, Martin

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Trusted Customer

2 months ago

Date of purchase: 08/03/2024

Excellent service with personal support throughout. Questions were answered promptly and the booking system explained. Automated communications throughout provided updates on where in the process my h

...

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Martin

The Helmet Inspection Company

2 months ago

Hi. Thank you for taking the time to leave us a wonderful review, and for the 5-star award 🙏 All the best. Martin

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Trusted Customer

3 months ago

Date of purchase: 20/02/2024

Great communication, making the whole process easy to navigate.

Martin

The Helmet Inspection Company

3 months ago

Thanks for taking the time to leave us a review, and for the 5-stars 🙏 All the best. Martin

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Dan Pocora

Preston

3 months ago

Date of purchase: 06/02/2024

What Dan Pocora said about The Helmet Inspection Company:

Very quick and reliable service! Had an accident and even if there was a minor scratch on the helmet, they concluded that there was even more structural damage so this offered me piece of mind. Would

...

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Martin

The Helmet Inspection Company

3 months ago

Hi Dan, thanks so much for leaving your great review. All the best. Martin

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About The Helmet Inspection Company

The Helmet Inspection Company provides structural integrity test services for protective headgear and body armour. Available to consumers and businesses. Using laser holography, our service determines if your protective headgear is safe to use. #helmetinspection #seetheinvisible

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0330 912 2920

Unit 72a, Argosy Road, East Midlands Airport, Castle Donington, Derbyshire, DE74 2SA, United Kingdom

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