Good first time I went staff was really nice and a good sale person second time I went I think they were just waiting to go home but I I did turn up a few minutes before closing but in shop staff are...
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Product reviews
Date of purchase: 17/10/2025
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It is my email but it is my wife Greta Brooksbank who uses perfumes
Feefo Verified
GBR
9 months ago
What It is my email but it is my wife Greta Brooksbank who uses perfumes said about The Fragrance Shop:
I had shopped twice in the shop at Westgate,Oxford. Both the times when i opened the box the perfume was broken and the staff refused to replace becase it was not opened in the store ( those were...
Excellent service given by Jacqueline, she never disappoints she has the most amazing ability to make the right choice when I’m buying a new fragrance, I’m always happy with my purchases and the...
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Product reviews
Date of purchase: 16/10/2025
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Ms ELIZABETH MCLAUGHLIN
Feefo Verified
GBR
9 months ago
What Ms ELIZABETH MCLAUGHLIN said about The Fragrance Shop:
Very welcoming atmosphere, we were served by a girl called Caitlin who was very nice and helpful, and let us know about the offers on instore. She helped with a few different scents as our purchase...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.