Fairly good service from the girl assistant. Testing the product wasn’t great as they all smelled of cardboard. Fortunately I randomly chose one I ended up liking
The lady was polite, pleasant, knowledgeable and helpful.
Her friendly nature made me feel comfortable and because she was not pushy( which I hate) it had the opposite effect on me and I was happy...
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Product reviews
Date of purchase: 22/10/2025
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Trakster
Feefo Verified
GBR
9 months ago
Product reviews
Date of purchase: 22/10/2025
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Ms Michelle Cook
Feefo Verified
GBR
9 months ago
What Ms Michelle Cook said about The Fragrance Shop:
Products clearly displayed so encouraged further enquiry.
Sales person was alert to my interest and showed range of fragrances by Hermes.
Was also alert to Fragrance Shops competitive advantage and...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.