The young ladies who served me always give 100% on their service showing new perfumes and gift set ideas very pleasant and helpful couldn't ask for better customer service...
Brilliant as always. Extremely helpful, knowledgeable young lady who had assisted me in the past and remembers my purchasing history - a skill that makes the customer feel their custom matters. Can’t...
Our sales assistant was amazing! She was so knowledgeable about perfumes and she really helped me choose the perfect scent for me. She explained about the different oil saturations in the perfumes...
Mis-sold a membership in store where was not made aware of annual fee to membership. Was only told by signing up I would get a discount and to provide an email. Only realised I’d been charged a fee...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.