They know how to handle customers to get them the right products.
The first time I went there they really revealed a good smelling perfume which I have used for years and since then I have never...
Great service from Nicole in Hanley Potteries Centre store. Always has a smile on her face, happy to help everyone and has a great sense of humour and friendly conversation.
Product reviews
Date of purchase: 15/08/2025
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Trusted Customer
Feefo Verified
11 months ago
Product reviews
Date of purchase: 15/08/2025
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Mrs margeret fox
Feefo Verified
11 months ago
What Mrs margeret fox said about The Fragrance Shop:
The experience was a lovely one. The ambience in the store was good and smelled very nice.
The rep who attended to me was courteous and allowed me make up my mind.
I did not feel rushed to make a...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.