The sales assistants in the Walton upon Thames store are always friendly and helpful. If they haven't got what you want they are happy to order and keep it for you.
The fragrance shop has a wonderful selection with something for every taste. The in-store service was excellent friendly, helpful staff who made the experience enjoyable and stress free. I left with...
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Product reviews
Date of purchase: 09/09/2025
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Mrs June Marshall
Feefo Verified
Nottingham
11 months ago
What Mrs June Marshall said about The Fragrance Shop:
In store, the staff were very helpful and professional. They did not have the perfume in store so ordered it with extra payment for next day delivery which did not happen!
Product reviews
Date of purchase: 04/09/2025
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Mr MattCollier
Feefo Verified
Hook Hants
11 months ago
What Mr MattCollier said about The Fragrance Shop:
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.