Great service and amazing products. I’ve already placed my next order.
Product reviews
Date of purchase: 21/03/2022
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AJ
Angela Johnson
4 years ago
What Angela Johnson said about The Buffalo Farm:
products were out of stock when my delivery day was due, no one called to notify me sooner. I had to call them and then they refunded me. Not great service
Sales
The Buffalo Farm
4 years ago
Hi Angela, thanks for taking the time to write a review. We're sorry our service did not meet your expectations on this occasion. You are quite right, any items not available should be notified prior to your order being delivered. Unfortunately our staffing levels have been severely affected at times due to Covid and we fell short of our usual standard of service for your order. Please rest assured we have taken your comments on board and are working hard to improve our overall service to all our valued customers. Best wishes, The Buffalo Team.
Ordered a chicken tikka and a donner calzone and unfortunately got two donners (didn’t check order until I was home) donner calzone was superb nonetheless :)
Product reviews
Date of purchase: 01/03/2022
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Trusted Customer
4 years ago
My order was perfect and the staff very helpful. The external click n collect wasn't available so the shop staff were dealing this as well as the walk in customers which meant it was a bit hectic!!
Great service by lovely staff and excellent products.
Product reviews
Date of purchase: 01/03/2022
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Trusted Customer
4 years ago
Unfortunately did not receive all of my order. 6 ribeye steaks were missing. So had to phone and ask why. Having to chase it up was disappointing although I did get it next day.
The Buffalo Farm, based in Fife, is the UK's leading supplier of buffalo and premium quality meat, and now produces Scotland's first and only buffalo mozzarella cheese! We are passionate about providing excellence, both in our products and the quality of our customer service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Buffalo Farm, based in Fife, is the UK's leading supplier of buffalo and premium quality meat, and now produces Scotland's first and only buffalo mozzarella cheese! We are passionate about providing excellence, both in our products and the quality of our customer service