How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The BBQ Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-bbq-store | Feefo

Trusted Customer

10 years ago

very prompt delivery well done

Product reviews

Date of purchase: 29/07/2015

0

Trusted Customer

10 years ago

Thank you. Excellent service

Product reviews

Date of purchase: 27/07/2015

0

Trusted Customer

10 years ago

First time I used you and the service and product is excellent!!

Product reviews

Date of purchase: 28/07/2015

0

Trusted Customer

10 years ago

Goods were not able to be dispatch on time due to delivery firm not collecting…

Goods were not able to be dispatch on time due to delivery firm not collecting on time but we were kept informed.

Product reviews

Date of purchase: 23/07/2015

0

Trusted Customer

10 years ago

Really easy to use the site, feedback on order confirmation & delivery as good as…

Really easy to use the site, feedback on order confirmation & delivery as good as Amazon...just ordered it and it arrived the next business day as promised

Product reviews

Date of purchase: 25/07/2015

0

Trusted Customer

10 years ago

I got the item on last Thursday and on checking it has some parts broken. I…

I got the item on last Thursday and on checking it has some parts broken. I called them the next say as the delivery came after 5pm. The staff responded saying that they are unable to send out a new...

Trusted Customer

10 years ago

Thanks for responding, however I think for such a big company, you could have accomodated my request eg.send another one the next day delivery, and saying sorry is just a norm!

Product reviews

Date of purchase: 06/07/2015

0

Trusted Customer

10 years ago

Poor quality

The BBQ Store

10 years ago

Hello we are sorry you are not happy with the quality of the brush, you can return it to us with it's original packaging

Product reviews

Date of purchase: 20/07/2015

0

Trusted Customer

10 years ago

Order to delivery time was the best I have experienced.

Product reviews

Date of purchase: 16/07/2015

0

Trusted Customer

10 years ago

Excellent service.

Product reviews

Date of purchase: 14/07/2015

0

Trusted Customer

10 years ago

What a great service - ordered on a Monday I received it on time the…

What a great service - ordered on a Monday I received it on time the next day - driver very helpful and BBQ store kept me updated through the whole process - thank you BBQ store I would use you again...

The BBQ Store Reviews

Outback Omega Charcoal 200 Barbecue - RedMore reviews of this product (4)View product websiterecommend product to other members of family. noticed it was in sale day or so after purchasing it.

Outback Stainless Steel Replacement Burners for Trooper, Hunter and Spectrum Models 2009 - 2012More reviews of this product (1)View product website

Outback Omega Warming RackMore reviews of this product (6)View product websitePerfect fit.

Outback Excel 300 Gas BarbecueMore reviews of this product (14)View product websiteThere was some damage to the goods. Looked as if the box might have been dropped. Plastic was damaged in a couple of places (handle and part of the frame) and some paint had been damages inside the...Read more

Outback 18" BBQ BrushMore reviews of this product (1)View product websiteIt's a stiff wire brush, handle is probably longer than it needs to be but is well made and cleans the grills very well.

Outback Excel 300 Gas BarbecueMore reviews of this product (14)View product websiteThe item was broken and I dont think high of the quality either. Its cheap plastic. Its better to go for some quality as it will pay for itself in the longer run!!

Outback Grill BrushMore reviews of this product (6)View product website

Outback Hunter Select 3 Burner Hooded Gas BarbecueMore reviews of this product (12)View product websiteBrilliant and straight forward

Outback Porcelain Coated Cast Iron 6 Burner Grill 2013 to 2015More reviews of this product (1)View product websiteProduct arrived in good time and I'm very happy with the grill.

Outback Meteor Select Stainless Steel 6 Burner BBQ 2015 ModelMore reviews of this product (12)View product websiteLovely Barbeque - great cooking area with s sear burner for steaks - superb value for money compared to other brands

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?