How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The BBQ Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-bbq-store | Feefo

Trusted Customer

13 years ago

Fast and efficient service

Product reviews

Date of purchase: 13/07/2012

0

Trusted Customer

13 years ago

Quick service

Product reviews

Date of purchase: 12/07/2012

0

Trusted Customer

13 years ago

Excellent service,quick delivrey

Product reviews

Date of purchase: 08/07/2012

0

Trusted Customer

13 years ago

Product reviews

Date of purchase: 11/07/2012

0

Trusted Customer

13 years ago

Fast and efficient with competitive price

Product reviews

Date of purchase: 10/07/2012

0

Trusted Customer

13 years ago

Best prices i could find on web. Great product selection.Excellent choice of delivery dates. Delivery…

Best prices i could find on web. Great product selection.Excellent choice of delivery dates. Delivery man very polite & helpful!

Product reviews

Date of purchase: 10/07/2012

0

Trusted Customer

13 years ago

First time using the site but first impressions are tha its very good. Difficult to…

First time using the site but first impressions are tha its very good. Difficult to say excellent just yet but they delivered the good on time and kept me informed of shipping as you expect these...

Product reviews

Date of purchase: 08/07/2012

0

Trusted Customer

13 years ago

My delivery instructions were not followed by DHL, who claimed that they were not on…

My delivery instructions were not followed by DHL, who claimed that they were not on the delivery slip/address. Much hassle followed before the product was finally united with me.

The BBQ Store

13 years ago

Your package was sent by UPS not DHL, we called them to find out what happened see below 1st delivery attempt 10th July no-one home, delivery instructions to be left by side gate was not followed by UPS as they did not think it was safe to do so as there were quite a few people around, our terms & conditions state that if the driver does not feel the item can be left safe then he will not leave it, he will leave a card which he did. 10th July customer requested change of delivery address 11th July delivered to the requested delivery address.

Product reviews

Date of purchase: 06/07/2012

0

Trusted Customer

13 years ago

Delivered on time as requested

Product reviews

Date of purchase: 06/07/2012

0

Trusted Customer

13 years ago

the cover arrived on the date stated.

Product reviews

Date of purchase: 05/07/2012

0

The BBQ Store Reviews

Outback Cover to fit Excelsior 3 Burner Hooded 4466More reviews of this product (19)View product websiteFits well. As the canvas cover disintegrated after a few years I am hoping that this one is better.

Outback Chrome Plated Steel Fish Grill 370176More reviews of this product (4)View product websiteHoping to test this as soon as the weather allows

Outback Charcoal Starter 370171More reviews of this product (8)View product websiteGod price

Outback 2.5kg Lava Rock (boxed) - 4120More reviews of this product (12)View product website

Outback Hunter 3 Burner Hooded Gas BarbecueMore reviews of this product (31)View product website

Outback Excel 300 Gas BarbecueMore reviews of this product (80)View product websiteAs mentioned by others who have purchased this model the instructions / construction could be made clearer / easier as it is a fairly time consuming and graphics could be clearer. Otherwise very...Read more

Outback Hunter 3 Burner Hooded Gas BarbecueMore reviews of this product (31)View product website

Outback Cover to fit Excelsior 3 Burner Hooded 4466More reviews of this product (19)View product websiteDoes what it says on the tin.

Outback Cover to fit Excelsior 3 Burner Hooded 4466More reviews of this product (19)View product websiteSeems OK. Time will tell. The last one disintegrated after 3 years.

Outback Butane Gas Cartridge - 1 x 220gMore reviews of this product (2)View product websiteVery Goog

Outback Cover to fit Excelsior 3 Burner Hooded 4466More reviews of this product (19)View product websiteI think the new cover is better quality than the one we received with the purchase of the outback titanium.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?