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Tentworld Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Shane Proctor

Woodgate

6 years ago

What Shane Proctor said about Tentworld:

No customer service. Brought a faulty fridge of you and all you did was hand ball the problem to evakool. You sold the fridge you are responsible for it

Tentworld

6 years ago

Hi Shane, sorry to read about the problems you've had with your brand new fridge. Looking at your order I can see that your fridge has now been diagnosed by EvaKool as Dead On Arrival. Sorry that we asked you to talk to EvaKool directly - its' just that we've found that when our customers talk with the manufacturer direct - the best result is achieved the fastest - because we're not having to stand between both parties relaying information. Whilst we do know a lot about the EvaKool fridges, when it comes to diagnosing technical faults - the manufacturer knows best. I can see that we're already in the process of having your fridge returned to us so that we can issue you refund or replacement - whichever you prefer. Sorry that this was not the best first experience with your new EvaKool fridge. I am sure if you do decide to go with replacement that you wont be dissapointed. Kind Regards & Happy Camping, Tentworld team.

Product reviews

Tentworld

6 years ago

Hi Shane, sorry to read about the problems you've had with your brand new fridge. Looking at your order I can see that your fridge has now been diagnosed by EvaKool as Dead On Arrival. Sorry that we asked you to talk to EvaKool directly - its' just that we've found that when our customers talk with the manufacturer direct - the best result is achieved the fastest - because we're not having to stand between both parties relaying information. Whilst we do know a lot about the EvaKool fridges, when it comes to diagnosing technical faults - the manufacturer knows best. I can see that we're already in the process of having your fridge returned to us so that we can issue you refund or replacement - whichever you prefer. Sorry that this was not the best first experience with your new EvaKool fridge. I am sure if you do decide to go with replacement that you wont be dissapointed. Kind Regards & Happy Camping, Tentworld team.

Date of purchase: 20/11/2019

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Reg Tierney

6 years ago

What Reg Tierney said about Tentworld:

Good customer service and speedy delivery

Product reviews

Date of purchase: 19/11/2019

0

MB

Mary-anne Barton

6 years ago

What Mary-anne Barton said about Tentworld:

Great buy, great service

Tentworld delivered the Leatherman multi purpose pliers In great time, they’re exactly what I wanted; packaging was in good order and I’m really happy my purchase will make someone else pleased as...

Product reviews

Date of purchase: 19/11/2019

1

Trusted Customer

6 years ago

Easy ordering system & fast delivery

Date of purchase: 14/11/2019

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NS

Nyrelle Stevenson

6 years ago

What Nyrelle Stevenson said about Tentworld:

So happy with the quick responces and attentive service. Thankyou

Product reviews

Date of purchase: 19/11/2019

3

VS

Valerie Simpson

6 years ago

What Valerie Simpson said about Tentworld:

Good bargains and delivered on time

Date of purchase: 15/11/2019

0

Trusted Customer

6 years ago

Excellent service, fast shipping, great prices

Excellent service, fast shipping, great prices. I always buy from Tentworld when I can. They are usually the cheapest and definitely great service.

Tentworld

6 years ago

Thank you for your ongoing support & terrific feedback!

Product reviews

Date of purchase: 19/11/2019

3

Trusted Customer

6 years ago

Great phone support

Tentworld

6 years ago

:D Thank you!

Date of purchase: 19/11/2019

1

Trusted Customer

6 years ago

A great experience, with incredibly helpful staff.

Date of purchase: 18/11/2019

0

NH

Nathan Hale

6 years ago

What Nathan Hale said about Tentworld:

Great service, quick dispatch quality product

Product reviews

Date of purchase: 19/11/2019

0

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