Their customer services was impeccable - Matt helped me every step of the way from choosing the right products to advising on installation. I've never received such support from any other company and...
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Target Tiles
Target Tiles
10 years ago
Thank you for taking your time to leave these kind words regarding our customer service.
All of our team are highly trained with our range of products and are more than happy to give information... There were a lot of technical emails bouncing between us! Your questions have inspired a blog post which we'll be putting live shortly, with regards to tile installations in wetroom environments.
Hopefully your wetroom looks and performs perfectly, please feel free to let us know if there is any way we can help in the future.
Best regards,
Matt McCullough
Customer service team
Product reviews
Date of purchase: 28/01/2015
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Trusted Customer
10 years ago
Very helpful. Fast deliveries. Good quality tiles.
Couldn't have been better. Ordered 1st thing Monday morning, good arrived Wednesday morning with a call from the driver beforehand with an eta. Price was very competitive too
Product reviews
Date of purchase: 11/01/2016
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Trusted Customer
10 years ago
Good price delivered safely and promptly.
Product reviews
Date of purchase: 10/12/2015
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Trusted Customer
10 years ago
Able to let me know roughly what time of the delivery would be made. Thanks
Absolutely first class service ordered on Sunday night and received products early Tuesday morning and during pre Xmas rush in time to finish floor for Xmas visitors. Brilliant
We are still waiting for this product to clean tiles. We are in a new build house and using the new postcode registered by the post office but the company say their delivery firm cannot find us...
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Target Tiles
Target Tiles
10 years ago
We are sorry for the confusion caused by this. Unfortunately we have to rely on UPS being able to locate your new postcode before actually delivering. We have now delivered to an alternate address as requested.
Regards
Matt McCullough
Customer service team
Trusted Customer
10 years ago
We do understand that the issues that arose were not of your making and we greatly appreciate the lengths you have gone to in order to rectify things. As you state, our goods were safely delivered to an alternative address. It is a shame that UPS offers such an inflexible service which is hardly market friendly.
Target Tiles are one of the UK's largest independent online tile retailers, with over 30 years' experience in supplying tiles to the public, as well as architects, designers, specifiers, contractors and designers. Our company values remain the same for every part of our business, which is to provide you with quality products at competitive prices and outstanding customer serviced, delivered by our friendly and knowledgeable staff.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Target Tiles are one of the UK's largest independent online tile retailers, with over 30 years' experience in supplying tiles to the public, as well as architects, designers, specifiers, contractors and designers. Our company values remain the same for every part of our business, which is to provide you with quality products at competitive prices and outstanding customer serviced, delivered by our friendly and knowledgeable staff.