Best price I could find online! When I messaged to ask a question I got replies literally straight back. Great customer service! Would definitely recommend
Good service, I’ve got my order very quick
When I decided to return, everything was easy and I got my money back no problem.
4 stars- because I had to pay for sending back the order
I haven't received my purchase. Please stop asking me to review something that has been stuck since June 1st and not going anywhere.
Sarah
Sunglasses2U
8 years ago
Hi Patrick,
We are our Free Worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately we have no control over how long this takes. You can track your order using your personal barcode. You can find this on your invoice and you can track it through the Deutsche Post website.(This is the delivery service Sunglasses2U uses) Here is a link for your convenience. https://www.packet.deutschepost.com/web/portal-europe/ Please be aware that as this is a free delivery service it is not a fully trackable service.
We can see from this tracking that your order reached the United States on the 1st of June and is likely with customs. Everything looks normal so far.
In the unlikely event that your order does not arrive after the 30 working days please do not hesitate to contact our orders team and they will be happy to help. You can contact them directly by creating a support ticket in the My Account section of the website.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.