Sumps & Pumps Direct Ltd Reviews

Had lots of time to advise what I needed. Polite. New their products.

brilliant from ordering to delivery and help with information on installing the sewage pump

Great quality pump, Excellent delivery, , but no fitting instructions and couldn’t find any on web site, but easy to work out yourself ,

Excellent service when my dump was damaged in transit a new part was delivered within 48 hours.

Excellent delivery on sump pump, easy to fit and a great quality pump, no instructions with the product

No instructions with bin had to phone two or three eventually got info by email. All that should have been included with order.

Ordering and delivery speed were excellent but the packaging was atrocious. The feeble box collapsed when picked up and the heavy pump and fittings were rattling around inside the sump tank...

Good communications all through the process. They did not send the full order though, and had to be prompted to send the sensor unit. There was no quibbling, and I received the missing part the next...

Quick service and an excellent website with all the information we needed. A follow up call from my installer was quickly answered, as were all his questions. Excellent service - thank you.

Great, quick service as last time I used them and very helpful and responsive on the phone. Did have a problem with delivery but responded brilliantly to remedy the issue