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Sue Ryder Direct Reviews

Rated
Exceptional

Brand new and exclusively sourced by Sue Ryder.

Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

199

14

7

2

5

227

ratings over the past year

Displaying all 2,584 reviews
AG
Ann Gibson
Sheffield
6 years ago
Date of purchase: 05/09/2018
What Ann Gibson said about Sue Ryder Direct:
Due to an Internet fault the order was placed 3 times and 3 lots of money taken . Our bank is now in dispute with them
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Customer Service Team
Sue Ryder Direct
6 years ago
Hi,

I am sorry you have had difficulty with your Internet, would you be kind enough to revise your feedback as this was not reflective of our service or products. Should you require any further assistance, please do not hesitate to contact us. Many thanks for your order.

Kind regards
Sue Ryder Online Customer Service Team
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Trusted Customer
6 years ago
Date of purchase: 05/09/2018
Excellent would use again and recommend.
Excellent. The items were just what I wanted beautiful.The delivery was soothed and the packaging excellent.
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GU
Guest
6 years ago
Date of purchase: 07/09/2018
What Guest said about Sue Ryder Direct:
Excellent service
The baskets arrived with grubby Marla in them. The staff were very helpful with sorting out a solution for this and responded very quickly to emails. Great service. The baskets themselves are of an...

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Trusted Customer
6 years ago
Date of purchase: 08/09/2018
The service and delivery were good.The instructions on to put the item together were poor.
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JR
John Ricketts
6 years ago
Date of purchase: 07/09/2018
What John Ricketts said about Sue Ryder Direct:
Great product, poor communication
Poor communication, I was told that I would receive a email informing of when the delivery would take place, but never received such an email and item just turned up on the door step.
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GU
Guest
6 years ago
Date of purchase: 07/09/2018
What Guest said about Sue Ryder Direct:
Fantastic value for money.
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SL
Simon Lewis
6 years ago
Date of purchase: 31/08/2018
What Simon Lewis said about Sue Ryder Direct:
Excellent value
Quick and efficient
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GU
Guest
6 years ago
Date of purchase: 03/09/2018
What Guest said about Sue Ryder Direct:
The bench was damaged when it arrived. I emailed She Ryder and they arranged collection and refund all within a week. I was disappointed with the bench but impressed with the service from Sue Ryder.
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MW
Mrs. S.W.
Accrington
6 years ago
Date of purchase: 31/08/2018
What Mrs. S.W. said about Sue Ryder Direct:
Prompt service. Would use them again.
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AJ
Ann Jackson
Northallerton
6 years ago
Date of purchase: 05/09/2018
What Ann Jackson said about Sue Ryder Direct:
Sue Ryder Christmas order
I received my order within a few days and was very satisfied with the items I had ordered . I would certainly recommend them
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About Sue Ryder Direct
Brand new and exclusively sourced by Sue Ryder. 100% of our profits help us provide palliative, neurological and bereavement support.
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Sheaf Close, Lodge Farm Industrial Estate, Northampton, Northamptonshire, NN5 7UL, United Kingdom
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About Sue Ryder Direct
Brand new and exclusively sourced by Sue Ryder. 100% of our profits help us provide palliative, neurological and bereavement support.