Poor customer service. Slow response, had to follow up several times. Couldn’t even provide a free tray after having several issues with my products.
Support
Stuck On You | AU
2 years ago
We can only apologise for the less than speedy response during our busiest time of year. It seems that our team sent out a new tray that arrived on February 3rd however. If you didn't receive this product, please reach out to us or to Australia Post so we can investigate this delivery for you.
Kind regards,
Stuck On You.
Unfortunately only down fall is my now kinder boy is saying things are soggy so the juice from the fruit is mixing everywhere in the lunch box 😔
Support
Stuck On You | AU
2 years ago
We are so sorry to hear this. This sounds like an issue with the silicon seal.
If you could send through some photos to our customer service team at info@stuckonyou.biz so they can assess, it would be much appreciated.
Kind regards,
Stuck On You
I was really impressed with the reviews but unfortunately after 1 wash the labels are coming off. I tried again using more pressure and on for longer and leaving a week before wear and wash, but same...
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Support
Stuck On You | AU
2 years ago
We are terribly sorry to hear this. One of our customer service representatives will be in touch with you to assist further.
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Jamal El Hussein
2 years ago
Date of purchase: 12/01/2023
What Jamal El Hussein said about Stuck On You | AU:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
