Postage service was send as economy when it should have been express. The team didn't seem bothered about the mistake. Disappointing service for such an expensive item.
Steffans
Steffans
13 years ago
We provide a special delivery service with all high value orders and on this particular occasion the high value order was sent recorded delivery. This was a genuine mistake as we pride ourselves on our service and will endeavour to make improvement in the future.
Steffans Internet Team.
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Trusted Customer
13 years ago
Date of purchase: 22/03/2012
Great service and product. I will definately be shopping from Steffans again.
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Trusted Customer
13 years ago
Date of purchase: 18/03/2012
they delivered within 2 days and the website was very easy to use
As an international customer I have been very impressed with the service the Steffans team provide. When placing an order I have full confidence in receiving it in a timely manner. Their...
Great service. We had a glitch with an attempted order, and when I emailed Steffans, it was quickly sorted out and the email I received about the situation gave me all the details I needed. I will...
Excellent customer service, I called for a more accurate description of the product and they called me back with the product in hand and provided excellent detail. The product was then dispatched to...
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!