Only thing I would say is that the website showed at least one item out of stock, but when I rang to enquire about future availability I was told it was in stock.
Normally very good service but for one of my orders I was sent a bracelet that had been worn, the item should have been checked before being posted.
Steffans
Steffans
13 years ago
I have looked into your order and can confirm that a full refund has been issued for the bracelet as well as a reimbursement for the postage. We at Steffans apologise for not offering you the top quality service we would hope to offer all our customers, and will endeavour to make improvements in the future.
The Steffans Internet Team.
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Trusted Customer
13 years ago
Date of purchase: 05/02/2012
The service is very reliable and that gives me confidence.
Top tier service. We had left it late buying a gift and Steffans really delivered. They were great on the phone and delivered really quickly.
Quality and courtesy.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!