Message left to say item was out of stock, and email too-I returned call at the weekend, so there was no internet sales team available, they promptly called me on the Monday and offered replacement...
Did not have item in stock BUT contacted me straight away to explain and item arrived exactly on time after rearranged as promised. Very friendly and rapid customer service. I usually but straight...
I bought my watch online as a 40th birthday present to myself, i mentioned this in passing to a member staff when I called to confirm I would like to collect in store & have the box signed by Freddie...
Having previously lived in Market Harborough and having purchased many presents for family and friends from Steffans since the shop first opened, I decided to review the website, which was found to...
I order 2 charms from website, 1 was not at stock I ask to makediscount on other that I like it was not possible, so I ask for refund on it, but instead they cancel my order, I reorder 1 of the...
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Steffans
Steffans
9 years ago
We are very sorry you had a poor experience. Our Feefo reviews are very important to us and we have contacted you by email and will look to resolve the matter quickly with 100% satisfaction.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
