I ordered a last minute xmas present for my mum the week before christmas and it arrived the following day which was suprising in such a busy period. Item was also beautifully wrapped.
Very happy...
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Product reviews
Date of purchase: 01/12/2011
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Trusted Customer
Feefo Verified
14 years ago
Very prompt delivery
Product reviews
Date of purchase: 06/12/2011
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Trusted Customer
Feefo Verified
14 years ago
ordered, paid and received very quickly. Website very easy to use.
Product reviews
Date of purchase: 28/03/2012
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Trusted Customer
Feefo Verified
14 years ago
Excellent service. Parcel arrived well before due date and in the lead up to Christmas!
Initially, had the after sales service been good, I would have rated this company as good, possibly excellent. I would recommend this company to check the quality of their products more carefully...
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Product reviews
Steffans
Steffans
14 years ago
Thank you for your feedback. We strive to always provide the highest standard of customer service at Steffans.co.uk, and we shall address the issues that you have raised as quickly and efficiently as possible.
Having looked through your order and our records, a note has been made on the 28-12-2011 regarding the faulty clip, and that the item is to be returned. However, the item has not been received, and this is the reason as to why the fault has not been dealt with. If the item was sent via recorded delivery then there should be proof of delivery, and we recommend getting in contact with the Royal Mail to follow up your item. If there is any further issues then do not hesitate to contact us at online@steffans.co.uk or 01604 636957
My first experience of Steffans I was waiting at the desk to be served and was ignored for a good 10 minutes whilst most of the staff stood around chatting loudly. To be fair, the second time I went...
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
