Staff are fantastic & go out of their way to be helpful. I'm always completely happy with my purchases and the level of customer service given.
Keep huge levels of stock, best Trollbeads range...
My transactions with Steffans have always been very smooth and pleasant. Communications are friendly, courteous and prompt, shipping is fast, and they really treat their customers wonderfully.
Product reviews
Date of purchase: 12/01/2012
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Trusted Customer
Feefo Verified
14 years ago
Good fast service
Product reviews
Date of purchase: 28/12/2011
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Trusted Customer
Feefo Verified
14 years ago
clasp on daughters bracelet broke after being worn about 6 times
Product reviews
Steffans
Steffans
14 years ago
Thank you for you feedback. Having checked our records we are unable to find the receipt of you purchasing the bracelet from ourselves, we only have history of the Floppy Eared Bunny Rabbit Charm. If it is possible for you to provide us with proof of purchase from Steffans then we shall look into the issue further for you. If you have any further queries then do not hesitate to contact us at online@steffans.co.uk or on 01604 636957.
Steffans Internet Department
I think some of the male staff think we trollies are completely nuts and it comes across. .....but they may have a point. It just hard, when your excited about something and the person your dealing...
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
