Communication was really bad as ordered charm braclet and charms but processed order to then be sent charms and no braclet.
Product reviews
Steffans
Steffans
14 years ago
Thank you for your feedback. We apologise if you felt that our service was not adequate, and hope that this does not affect you using Steffans in the future. By checking our records and your previous feedback it appears that the bracelet you ordered was despatched to you, and the charms were also despatched. The charms were sold separately and were not sold with a bracelet, if the website led you to believe that the charms came with a bracelet then we again offer our apologies. If you have any further queries do not hesitate to contact us at online@steffans.co.uk or on 01604636957
Steffans
Steffans
14 years ago
Thank you for your feedback. We apologise if you felt that our service was not adequate, and hope that this does not affect you using Steffans in the future. By checking our records and your previous feedback it appears that the bracelet you ordered was despatched to you, and the charms were also despatched. The charms were sold separately and were not sold with a bracelet, if the website led you to believe that the charms came with a bracelet then we again offer our apologies. If you have any further queries do not hesitate to contact us at online@steffans.co.uk or on 01604636957
Steffans
Steffans
14 years ago
Thank you for your feedback. We apologise if you felt that our service was not adequate, and hope that this does not affect you using Steffans in the future. By checking our records and your previous feedback it appears that the bracelet you ordered was despatched to you, and the charms were also despatched. The charms were sold separately and were not sold with a bracelet, if the website led you to believe that the charms came with a bracelet then we again offer our apologies. If you have any further queries do not hesitate to contact us at online@steffans.co.uk or on 01604636957
Steffans
Steffans
14 years ago
Thank you for your feedback. We apologise if you felt that our service was not adequate, and hope that this does not affect you using Steffans in the future. By checking our records and your previous feedback it appears that the bracelet you ordered was despatched to you, and the charms were also despatched. The charms were sold separately and were not sold with a bracelet, if the website led you to believe that the charms came with a bracelet then we again offer our apologies. If you have any further queries do not hesitate to contact us at online@steffans.co.uk or on 01604636957
Steffans
Steffans
14 years ago
Thank you for your feedback. We apologise if you felt that our service was not adequate, and hope that this does not affect you using Steffans in the future. By checking our records and your previous feedback it appears that the bracelet you ordered was despatched to you, and the charms were also despatched. The charms were sold separately and were not sold with a bracelet, if the website led you to believe that the charms came with a bracelet then we again offer our apologies. If you have any further queries do not hesitate to contact us at online@steffans.co.uk or on 01604636957
Steffans
Steffans
14 years ago
Thank you for your feedback. We apologise if you felt that our service was not adequate, and hope that this does not affect you using Steffans in the future. By checking our records and your previous feedback it appears that the bracelet you ordered was despatched to you, and the charms were also despatched. The charms were sold separately and were not sold with a bracelet, if the website led you to believe that the charms came with a bracelet then we again offer our apologies. If you have any further queries do not hesitate to contact us at online@steffans.co.uk or on 01604636957
Date of purchase: 10/02/2012
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Trusted Customer
Feefo Verified
14 years ago
Steffans always offer me the best service.
Product reviews
Date of purchase: 02/03/2012
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Trusted Customer
Feefo Verified
14 years ago
Always prompt delievery. Products are always as described on the webpage.
Very easy website to order from great communication and very fast delivery will definitely recommend to friends and family and we definitely use again. thanks
Product reviews
Date of purchase: 28/02/2012
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Trusted Customer
Feefo Verified
14 years ago
Always get a good service
Product reviews
Date of purchase: 17/12/2011
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Trusted Customer
Feefo Verified
14 years ago
Extra preofessional seller, excellent communicatin, fast shipping. THANK YOU!!!
Product reviews
Date of purchase: 01/02/2012
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Trusted Customer
Feefo Verified
14 years ago
always first calss service - ordered earings last week arrived the next day
I ordered the mothers day limited edition bead and there was nowhere on the we page that indicated it wasn't in stock. Then I recieved an email saying that I wouldn't recieve the bead until after...
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
