Steffans Reviews

Super fast delivery. Safely packed. I was so delighted with the wonderful customer service from Steffans that I purchased a second set of these charm boxes. Ideal for Trollbead charms, bracelets and...

Excellent service all round. One of the items I ordered turned out to be out of stock, I had a personal phone call to tell me and a prompt refund for the said item. My other items were despatched...

I ordered over the phone.The person I spoke to was very helpful and my order and a key ring ,which I hope , was a free gift ,arrived the next day! I will certainly order again and recommend Steffan...

Quick response to my email. Dan was pleasant and helpful and I didn't feel rushed. Pleased with my purchase and my shopping experience.

Fantastic service the sales lady Amanda went to the trouble to find a necklace that was actually sold out and ring me when she sourced it & delivery was speedy , could not fault them

Bargain price in the sale. Came very well packed and very fast delivery. Excellent customer service with fast response. Very happy customer!

Excellent experience, easy to order online, speedy delivery and beautiful pendant.

First class service. The item I had ordered was not in stock, but I received a phone call from Steffan’s and an alternative was quickly dispatched.

I made an online purchase, phoned to enquire about an additional item not showing in stock, they checked availability in other shop & let me know the outcome promptly. My purchase was dispatched...

Kept me up to date with the delivery, this was not in stock so had to come from Market Harborough store. Called me when delivered to Northampton. Only thing a little miffed with was that this said it...