Stop sending these ridiculous review requests before I`ve received my nightdress.. Was sent an email today saying goods are currently being processed for dispatch by Royal Mail and will be delivered...
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Product reviews
Date of purchase: 31/10/2022
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Trusted Customer
Feefo Verified
3 years ago
Quality product and very efficient website.
Would love to see more of the scarves online like I used to purchase in your Alresford shop.
The wrong item was sent Had to ring you to explain the problem and it took some time for the girl to understand what the problem was,kept asking me to look at labels and packaging but nowhere did...
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Chloe
Spirit of the Andes
3 years ago
Dear Valued Customer, we are very sorry to hear that you were sent the wrong item, this is a very unusual occurrence and one which we will do our best to ensure doesn’t happen again. I can confirm that your returned item was received on the 15th of November and the correct replacement item was shipped to you on the same day (15th of November). Please accept our sincere apologies for our error and for the inconvenience caused. If we can be of any further help our customer service team are always available so please do not hesitate to contact us on 01908 991 069 or email customer-services@spiritoftheandes.co.uk. Kind regards Customer Services
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.