Spirit of the Andes Reviews

Dear Valued Customer, Thank you for sharing your feedback on our alpaca hat. We're sorry to hear that the wool felt itchy against your skin. While alpaca fibre is typically softer than other wools, we understand that sensitivity can vary from person to person. Your suggestion about adding a lining is very helpful, and we’ll certainly pass it along to our product team for consideration. If your hat remains unworn, we can offer an exchange for a different style or you can return it to us for a refund. Please let us know how you'd like to proceed, and we’ll be happy to assist. We appreciate your support and hope to find a comfortable solution for you. Best regards, Adrienne Gannon Brand Manager