Thank you for your review, I am sorry to see that you have left 2 stars, but as there is no comments attached to the feedback I am unsure as to the issue. If you would like some assistance please do reach out.
Item arrived quickly and in perfect condition. The company happily sent the free rack when I had failed to use the pull down menu.
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Trusted Customer
2 months ago
Date of purchase: 07/04/2025
Terrible customer experience dealing with delivery issues
Vickie Hawley
sousvidetools.com
1 month ago
I am sorry to hear that you have experienced an issue with rectifying a delivery issue, I understand our team have been able to assist you now. Can you please let me know if you need any further help vickie@sousvidetools.com
Incredible customer service, very helpful and described everything perfectly. Ordered it and was shipped the same day and had next day delivery too. They were very helpful when I asked about how I...
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