Please respond to my email asking about raspberry vinegar!
Sous Chef
Sous Chef
12 years ago
Oooh - it looks like there might be a gremlin in our email system this week. Huge apologies we haven't yet got back to you - it doesn't seem to have come through. I am sending you an email offline right now. Best wishes, Nicola
i did email regarding a question about the pot i ordered and as yet have had no reply.
Sous Chef
Sous Chef
12 years ago
I'm terribly sorry we haven't been in touch - we usually aim to get back to everyone the same day. Sadly your message appears to have gone astray. Sincere apologies! I will be in touch straight away offline to address your query.
I'm so sorry to hear the product wasn't as expected. If you'd like to return the items, please get it touch at hello@souschef.co.uk and then we can give you a full refund. Also happy to have a chat about MSG/umami more generally if you give us a call! Again, sorry to hear you were disappointed. Best wishes, Nicola
Product reviews
0
Share
Trusted Customer
12 years ago
Date of purchase: 28/08/2012
Goods arrived as described and delivery service was excellent.
Sous Chef hand-picks the best from the world's kitchens. Food-lovers find uncommonly good taste in all that Sous Chef brings, from ingredients and gifts, to tableware and cookware. We're an independent family company and have inspired home cooks and professional chefs since 2012.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Sous Chef hand-picks the best from the world's kitchens. Food-lovers find uncommonly good taste in all that Sous Chef brings, from ingredients and gifts, to tableware and cookware. We're an independent family company and have inspired home cooks and professional chefs since 2012.